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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 40,966 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Huge value!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The membership paid for itself 5 times over on the first transaction. Great savings all over the store, plus I got early access to Black Friday pricing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free deal when you purchase Apple products, and extra discount every single time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is confusing, too many notifications on a daily basis and was told i would get a notification if the item i purchased went on sale for less than my cost. That has not happened. Membership was a waste of money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, EmilyJ! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exclusive member discounts are a nice perk and I've gotten some great deals. The customer service is friendly and helpful, they always go the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership is great - we use it a lot. Having geek squad access is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership is great and the perks that comes with it is a plus. It really help me a lot with purchasing things I may have not been able to get before the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership!! The member deals and peace of mind protection plans are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Pickens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help is great. Everyone is very friendly. All mu questions were answered in a timely manner. I reall appreciate all the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy is very enjoyable, the customer service is excellent, I think everyone who is looking to buy electronics should buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership provides savings on purchases among other benefits. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very respectful,considerant and the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending money on this membership has saved me thousands of dollars it makes sense. Free delivery, price matching and money back on items that has dropped in price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it’s worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid for itself the first year because a purchase I made saved me $50 but after that I never had anything save me any more. I cancelled it for that reason before it renewed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Johnnie! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    S-Tier membership!!! Don’t mess up, just buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership has saved me so much money. I don’t what I would do without my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a valuable option...and let me say it like this. When least expect this membership will provide great options. It happened to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus yearly membership is a great valu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great! I really like the extended returns option and the extra time allowed to consider purchasing the Geek Squad protection plans.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deliver is taking forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop we ordered in January was due to be installed the end of February. Then it was moved to early March. Now it is rescheduled to April. It's a good thing our old one is at least working with some burners! No explanation as to why this is happening.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item will save you $$$$$ in the long run and becoming a member is even better with Best buy this was a great purchase and am happy I did that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 60 Day Return Window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the membership allowing a 60 Day return window. I’m a first time PC builder and it allowed me time to make a proper decision on what part to buy.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for being a member of My Best Buy Plus! We appreciate you letting us know how helpful that 60-day return window can be. It's a great way to really determine if your purchase is the best option to meet your needs. Don't forget that your membership also provides free 2-day shipping on qualifying purchases, and we often have special savings just for members. To learn more, please check out www.bestbuy.com/memberships . BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been great! I wasn’t sure what it would be but a team member helped me understand and signed me up and it’s been a huge piece of mind!

    I would recommend this to a friend