Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40968 reviews
(40,968 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Plus Membership is the "real deal."
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to have peace of mind knowing that the membership covers so many areas of my technology needs, from purchasing to the many Geed Squad services.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the rewards for the value of the membership
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff at the Jentzen beach location especially the employee Cherry! He was very helpful.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so easy to become a Best Buy member and it is on auto pay so I continue to stay a member.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality and beautiful picture. Big screen allows for everyone to watch in my living room.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Membership Ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought it would be a waste of money but i have thoroughly enjoyed the savings that i have received. And the member only deals....PRICELESS!!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Highly recommend reaching out as the representatives are most helpful.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
we use it often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is perfect for us. When we signed up the store assistant explained it in detail
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
We dont use it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We signed up while making major purchases but havent used it since. We have had reeuirements but it hasnt been worth the purcahse at best buy We had the WoRSt customer service experice with the lady who Manages the TV & electronics department in Roseville CA. ans will never return to Best Buy. The sales guy/department head was awesome
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent in-store interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.provides wide range of opportunities and suggestions.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody that help me was fantastic and I definitely would recommend going to the Millbury Massachusetts Plaza for help on anything
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick access to deals and sales free shipping on delivery,fast delivery accurate item save big
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good! I like that it offers free shipping and has a lot to offer
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good prices, protection, and help. Seryice is always available
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i am loving my membership and i have seen lots of good deals that i never knew about when i wasnt a member and its only 50 dollars for a whole year
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that i get great deals thru the app and also when going into a Best buy location.
I would recommend this to a friendRated 4 out of 5 stars
New Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really have not used my membership yet. I just purchased it.
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Didn't get much out of an expensive "membership"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offered a store credit card to finance the TV, the installation costs, the warranty, and the ability to buy more Best Buy merchandise on the credit card. The tech must have been buried with appointments because he showed up to perform the installation after 3 hours into a 4 hour window of time. He removed the old set and plugged in the new one. He ran thru a few instructions, and after a total of 35 minutes of almost no "set up" skills deployed here, he left, I had a heck of a time getting my streaming services set up properly, with a universal remote control that was very confusing. It took me a whole month of "experimentation" to get my features running properly. I had phoned Best Buy service to ask if someone could come back to help me and was told "we don't do that". Gee, I thought I bought some tech help, but apparently not. My 35-minute install appointment was inadequate, I'm not tech-savvy, I'm 77 yrs old, and I live alone. This was a very difficult situation for me, which was why I was motivated initially to deal with Best Buy and purchase a whole assistance program membership. HA! Not gonna do this ever again. I could have saved hundreds of $$$ at a big box store for all the "Membership" I got at Best Buy.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
I love my membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership for all advantages and help I received!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy and fun so just go for it too many characters needed
This review is from Yearly Membership
I would recommend this to a friend
