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Customer reviews

Rating 4.2 out of 5 stars with 40976 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 40,976 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great being on best buy plus the perks are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase , lots of deals offered , just wish i could buy them all , but dont need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Best-buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In fact, I find help and attention from all those in the store. Everything people need is high quality and in good price . Thanks Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership turned out to be different than explained.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are saddened to hear that you have not received the benefits of your My Best Buy Plus Yearly membership that you were looking for. Your plan provides you with access to a 60-day return window, free 2-day shipping on many products, and special members pricing on select items. We would be happy to connect with you and review these concerns together. Please contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Horrible experience so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son a new laptop for college and the salesman talked me into this membership, basically for the price-match guarantee. Like he said it would, the laptop I bought went on sale for $400 less than I paid. It took 1.5 weeks to get customer service to agree I'm owed the money back. They immediately credited my Best Buy card back part of the money and promised a gift card for the rest. 1.5 MONTHS later, I'm still waiting on said gift card. A comedy of errors by "customer support". Also, you can't even call a store anymore! Ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Seems like you may be looking for support with your concern. Please reach out to us on any of our Social Media Profiles for support with your previous communication in regards to your return. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Seems like a good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricey but the 60 day return policy is cool.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a must purchase, the main selling point being the extended warranty, return date and the protection plans it offers. Definitely would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job and communicated well before during and after the job was complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has come in clutch a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive utilized the perks a few times for geek squad and have nothing short of amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always my first choice for all my shopping. Gives me even more reason to shop at best my! And there customer service has always solved any questions or problems ive had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the benefit we got for our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really a great value and the benefits you get for being a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I would recommend to a friend . The people at the Joliet store were helpful but could use a couple more employee's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deals and value for the membership. vote to buy the membership even for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the membership and peace of knowing they will help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very professional and informative about the product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I was hesitant but I have already saved hundreds of dollars on items that went on sale after I purchased them. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the whole shopping experience and I'm now a Best Buy customer for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See Best new deals. There's new alerts. Help see new discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of cake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the price of the card and more on my first purchase. A Canon camera...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program that offers many benefits to is members. Advance notices of specials, such as new products and discount specials.

    I would recommend this to a friend