Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40976 reviews
(40,976 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its great being on best buy plus the perks are amazing
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best buy plus is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase , lots of deals offered , just wish i could buy them all , but dont need them
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Best Best-buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In fact, I find help and attention from all those in the store. Everything people need is high quality and in good price . Thanks Best Buy
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership turned out to be different than explained.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have not received the benefits of your My Best Buy Plus Yearly membership that you were looking for. Your plan provides you with access to a 60-day return window, free 2-day shipping on many products, and special members pricing on select items. We would be happy to connect with you and review these concerns together. Please contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 1 out of 5 stars
Horrible experience so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my son a new laptop for college and the salesman talked me into this membership, basically for the price-match guarantee. Like he said it would, the laptop I bought went on sale for $400 less than I paid. It took 1.5 weeks to get customer service to agree I'm owed the money back. They immediately credited my Best Buy card back part of the money and promised a gift card for the rest. 1.5 MONTHS later, I'm still waiting on said gift card. A comedy of errors by "customer support". Also, you can't even call a store anymore! Ridiculous.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Seems like you may be looking for support with your concern. Please reach out to us on any of our Social Media Profiles for support with your previous communication in regards to your return. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 4 out of 5 stars
Seems like a good service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pricey but the 60 day return policy is cool.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Must Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a must purchase, the main selling point being the extended warranty, return date and the protection plans it offers. Definitely would recommend it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did a great job and communicated well before during and after the job was complete
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership has come in clutch a few times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive utilized the perks a few times for geek squad and have nothing short of amazing service
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always my first choice for all my shopping. Gives me even more reason to shop at best my! And there customer service has always solved any questions or problems ive had!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love the benefit we got for our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really a great value and the benefits you get for being a member
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, I would recommend to a friend . The people at the Joliet store were helpful but could use a couple more employee's.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good deals and value for the membership. vote to buy the membership even for students.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the membership and peace of knowing they will help when needed.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Service with a smile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They very professional and informative about the product .
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Hidden Gold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. I was hesitant but I have already saved hundreds of dollars on items that went on sale after I purchased them. Highly recommend.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the whole shopping experience and I'm now a Best Buy customer for life.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See Best new deals. There's new alerts. Help see new discounts
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A piece of cake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved the price of the card and more on my first purchase. A Canon camera...
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great benefits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent program that offers many benefits to is members. Advance notices of specials, such as new products and discount specials.
This review is from Yearly Membership
I would recommend this to a friend
