Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40942 reviews
(40,942 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This offer delivers exceptional value from start to finish. Enjoy extended return terms that give you greater flexibility and peace of mind, along with access to exclusive sales you won’t find anywhere else. It’s a smart way to unlock incredible benefits and premium perks while making only a minimal investment.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At $24.99 I could not pass this up. Normally $50. Im not fully aware of the language in the membership, but I do know it lengthens your return window if need be.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This was offered for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value is great ease of use is easy and you get funds back if needed
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a My Best Buy Plus member for about a month, and so far, it’s been a solid experience. The free 2-day shipping has definitely been the biggest perk for me—it’s fast and reliable, which makes online shopping much more convenient. I also like earning rewards on purchases, which adds up quicker than I expected. Since I’m still pretty new to the membership, I haven’t used every benefit yet, but for the price, it’s been worth it so far. I’d recommend it to anyone who shops at Best Buy regularly—it pays off quickly if you’re making tech or appliance purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure if this membership is worth it. So far I have had the option of returning an item beyond the 2 week deadline of a purchase. I did use this option recently. I was able to determine that the item was not suited for my needs. This was a plus but not sure if it was worth the membership. I did have a small discount on another purchase.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Anna! Thank you for taking time out of your day to provide your feedback. We are glad that you were able to take advantage of your extended return period with your My Best Buy Plus™ membership. Another exclusive that your membership provides is 2-day shipping, exclusive member prices on thousands of items as well as access to sales, events and products. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 4 out of 5 stars
Best Buy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was an amazing membership just wanted to upgrade to the next one up since was buying a lot of electronics this year
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New to BestBuy but the membership saved me money from the very beginning. Will definitely come in handy for future purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership a Must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to have a 60 day return window is such a good thing to offer customers who are members. Special deals and offers are plentiful throughout the year. No regrets picking up the annual membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I am also a Best Buy credit card customer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea that I can get money back if the price of the products I buy gets reduced.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent price and service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed/wanted. Just what I needed/wanted.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was perfect and the people where so nice.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Saved lots of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved lots of money on my computer. Get good service.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Missed discounts? Never again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy membership is worth it if you purchase frequently, having items go on discounts later after purchasing can be frustrating. But now you can swing by the store after a big discount and get a refund for the price difference. Black Friday deals are going to be so much easier.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depends how much of tech products you use on a daily basis
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I Like the 60 day return window, but wish it came with more benefits. I have yet to find anything I’ve wanted with the special member sales.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership pays for itself!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a great experience with my Best Buy membership! The exclusive deals and early access to sales have saved me both time and money, especially during the holidays. I also really appreciate the free shipping and extended return windows — it makes online shopping stress-free. The customer service is always helpful and knowledgeable, both in-store and online. It’s definitely worth the value, and I would recommend the membership to anyone who shops electronics or appliances regularly.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good plan for quick shipping and extended return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the membership that was included for a product I purchased. After exploring the Plus plan, I was happy to see it has some good benefits such as 2-day shipping and 60 days return window. It also enables some member only prices and discounts. But these features are not convincing enough for me to renew the plan with my own money.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Initially doubtful, then wonderfully surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly thought I was being upsold when I got my laptop at MSRP, but considering if was like $50 I thought why not, I just got my tax refund if it helps this guys numbers then it's all good. However, the following week I was able to get a retroactive price match on my item since I was in the 'return policy' date range, which saved be $426!!! Absolutely crazy, so since then I've been watching the membership exclusive deals and to see if I can get a good bargain. Would reccomend to my friends who also frequent best buy as one of their 'happy places'
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently went to your stores in Augusta, Maine and Portland , Maine in an attempt to purchase a new Subwoofer. I was initially told in Augusta that Best Buy had none fore sale. When I commented that the store website had stated that they did have units for sale the salesperson immediately Stated, after consulting her phone, that yes indeed they did have some available. I then asked her if I would be able to hear them, she said yes. When I arrived at the area in the store where they were located only two of the displays were working. Another salesperson told me that I wouldn't be able to have them demonstrated, but I could still buy one. He was corrected by another worker who said all he needed to do was to alert their IT person to come over to help. That worker came to fix the display, but I was told it would take 15 minutes to reboot. I came back and that display was now working, but I went to another one and it was not. Since I had now spent over an hour of my time, I left without purchasing anything. A few days late I went to the Portland store thinking I would be able to find working displays. They too could not demonstrate all of their models due to displays which were not working. Again I was told I could still buy one of their subwoofers. At both locations, salesmen had to search their phones for simple questions I asked regarding the equipment in the area of the store in which they worked and were supposed to have expertise. I can search the web also for information. What someone needs is the ability to converse with another person with knowledge of the equipment to render opinions and reasons why a purchase of specific units should be considered. I am astonished that in both experiences, salesmen thought that I would make a purchase of an expensive piece of audio equipment without being able to listen to them. I subsequently made my purchase at another retailer. All this being said, I wonder of the advantage of owning a membership at your chain and unfortunately, cannot clearly see one.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your experience in store with demonstrations and lack of information on subwoofers can be difficult. We would be glad to further notate your concern and research any solutions that may work for you if you would like to reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Best deals ever!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the deals I get and how nice everyone is! Please consider buying it as it is very helpful and give extra time when busy!!
This review is from Yearly Membership
I would recommend this to a friend
