Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40962 reviews
(40,962 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
WORTH the 50 if you shop OFTEN
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Best buy plus only because of its price match features and its member discounts. I ordered mulitiple products and gotten money back bc they would go on sale weeks after! Member picks are also a steal. Got an temperatrue control mug thats normally 120 for 50 bucks because of the member only pick. Definitly worth considering
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Stop forcing this on customers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier that signed me up for this did so by adding it to my purchase without my consent then acting indignant when I inquired why my purchase was more expensive than I was expecting. I let it go through because I knew they'd do this every time I go in until I accepted the offer so it was essentially paying $30 bucks to stop being harassed. The cashier informed me that I would start accumulating rewards points by being a member though that could be used to get money off future orders. Here's the problem... 100% of the transactions since I was forcibly signed up ended with the cashiers refusing to input my customer info so I could start accumulating rewards points. So in short, they will all but force you to sign up for this and then refuse to honor its benefits. Scumbag tier.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
A VIP Experience That Truly Pays Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really glad I signed up for Best Buy Plus—it makes shopping so much easier and totally worth it. The exclusive deals, free shipping, and extra perks give me peace of mind that I’m getting the best value without any extra hassle. It feels like a VIP experience every time I shop, and I love knowing I’m saving money while also getting top-notch service.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I like my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a real value. I like the members this opinion
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
store membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice to have again but I paid $49.99 instead of $29.99
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great value. I used it to purchase software and a computer.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
I never use this service. Was not aware I had it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this service. Was paying for it for 3 years. I 600.00 on a service I did not use.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your review! We are so excited to have you on board. Since you haven't had a chance to dive into your membership yet, please know we are here whenever you're ready. If you have any questions while getting started, just give us a call at (888) 237-8289. Thank you!
Rated 4 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with my membership from not showing on my best buy account so wasn’t able to use it and totally forgot about it. Only took almost a year and lost all the good deals. Wish best buy could help out in making it right since it took a while to merge my account. Overall i can say it was worth the upgrade. You get a little more discount. Depending on product.
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it’s so worth it. Being able to return things within 60 days helps so much. If you’re anything like me who forgets to return things this comes in handy.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
JOHN AND JERRY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John and Jerry installed our LG TV and soundbar. I can recommend this team very very highly. The called to say they were on the way. They arrived exactly on time. They were both extremely courteous and professional. They both exhibited great product knowledge and skill sets. They used their own vacuum cleaner to clean up after themselves. They packed up and removed all of the equipment boxes. We were very pleased! PLEASE GIVE THESES GUYS A RAISE! THEY DO EXCEPTIONAL WORK!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
It will come in handy later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had a chance to use it I'm saving for vacation.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is our jam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having a membership with Beat Buy. The benefits the cover my purchases and ensures I get the best quality outcome are definitely worth it.
I would recommend this to a friendRated 5 out of 5 stars
The best place ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership is easy and affordable and everyone in the store are very friendly helpful and knowledgeable it’s always a great experience which keeps me coming back and recommending it to family and friends I’ve also had people come and join asap after telling them about my amazing experience
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A Wise Decision!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership allowed me to purchase audio and video equipment for my home while providing peace of mind for extended time on price matches and warranties. Overall, I considered it a wise decision to purchase the Plus membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
No regrets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth the price. The membership offers excellent value for what you receive. Whether it's the quality of the content, the level of support, or the exclusive access to resources and features, it consistently delivers beyond expectations. I’ve found that the benefits far outweigh the cost, especially when compared to similar services. It’s a worthwhile investment for anyone looking to get the most out of their experience."
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Igot the membership and like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."I'm very pleased with the Best Buy Plus Membership. The added benefits like free shipping and exclusive discounts have definitely been worth it. It's made shopping more convenient and saved me money. Highly recommend for frequent Best Buy shoppers!"
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
TV was defective -cannot get a replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 55" tv I purchased is defective and not even 30 days old.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello.It can be really disappointing when a purchase is defective, so we understand feeling let down. If you need assistance with your TV, please reach out to our team on social media. They'd be happy to help you with your options. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 5 out of 5 stars
Savings on the first purchase and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the very first purchase you save money. And, that is even after the yearly charge. I would highly recommend.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it if you shop regularly at best buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was definitely worth having it when purchasing a new phone and laptop for the discounts and geeksquad support. Dont shop at bestbuy enough to keep the higher plans. Now thay they sell polymaker stuff, I might shop here a bit more.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Best Buy Plus Membership = Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a while since I last shopped at Best Buy, and I have to say, the improvements are impressive! The Best Buy Plus Membership offers fantastic perks, especially the extended return policy, which gave me extra confidence when purchasing my Sonos speaker system. Knowing I had more time to test it out without worrying about a strict return window made the experience stress-free. Fortunately, the sound system exceeded my expectations, but it’s great to have the peace of mind that if it hadn’t, returning it would have been simple and hassle-free. Best Buy is definitely stepping up its game!
This review is from Yearly Membership
I would recommend this to a friend
