Customer Ratings & Reviews

Saved me some money. Got it when buying a laptop. It’s been over a year now.

I got it for free and will try it out! I definitely think it was worth the promo!

I have nothing to say until I win it first. My chances are rares

Membership is great good prices and values good customer service and the manager at the store named Maria is the best you have she helped with a major problem and got it taken care of

I was recommended my a staff member to get it and it really helps out a lot i got the new s26 ultra for cheap using this membership

Picked this up on sale not a bad deal. Occasional discounts are a plus

Giving two stars based on the terrible experience in the store and charges we weren’t informed of. We went to one location to purchase my son a computer for school or told do we want to add this or this but we’re not told the correct prices come to find out the virus protect protection we added was an extra $150 That we didn’t notice till after the fact. They were out of stock of one item so we drove 30 minutes to another location and waited an hour. When we got home, the monitor was not compatible with the computer even though they were sold as a set so we drove back to the first location to return the monitor and buy a second one. Drove back home 45 minutes And attempted to put it together again just to find out that the computer had multiple pieces that you had to put together yourself, which is very bizarre. I’ve never had this happen before. We attempted to call geek squad, and tech support several times before finally getting a hold of someone who told us to go back to the store and they would put it together for us. So we are now on our fourth trip back to the store in which they tell us the person on the phone didn’t know what they were talking about, but they will go ahead and set everything up for us so that it wasn’t a wasted trip. We get home to find out that the second monitor we have gotten is missing The cord. Five trips and several extra hundreds of dollars that we didn’t intend on getting are now wasted because multiple employees did not know what they were talking about or misinformed us. At the second location, we asked multiple questions and it was clear. The employee had no idea And just said well you can keep walking around and look and see you whenever you’re ready to check out let me know.

This membership is real, the prices with it are lower, the equipment with excellent quality and I like the peace of mind of having protection plans in my purchases. 100 percent recommended

Great very easy to use I love it I recommend everyone to get one

I love my membership as I move back and fourth to California and Texas and sometimes need to make returns this gives me a long enough period where I can return stuff and even find good deals so far this year I have saved about 200 dollars just having this membership

My Best Buy Plus membership has been an excellent value. I enjoy member pricing, fast support, and the peace of mind that comes with protection on my purchases. Highly recommended.

Great store to have a credit card with. They have everything to electronics, appliances furniture, etc.

I can see my membership paying off by Christmas 2025. I bought it less than a month ago and Best Buy is already sending me early bird special offers on the appliances I have been looking at. Something’s telling me that Moma needs a new LG stove, refrigerator and dishwasher for Christmas 2025!

Overall, I had a great experience. Everything was handled professionally, communication was clear, and the process was much easier than I expected. The benefits are extensive and the guarantees are excellent. I highly recommend this product.

I have had this membership over 10 years. And I own only a phone and computer but it covers so much more and it is still worth it to me. I mostly love calling best buy with my laptop issue and they fix it right in my own home while i sip my coffee. They link onto your computer and I cannot guess how many times I have used this resource. Friendly , Knowledgeable Geeks are all I have ever experienced. I know that sounds sappy , but it is true. 100% true.

I have not yet had a problem with any items that I have brought also. I just showed up the Geek Squad. They took care of me, no problems. They did not make me make an appointment. They just took care of me right on the spot. I love it.I will do it all again john c

Great service. The prices are reasonably fair. Product availability is perfect.

tldr; "tbh its a great value for frequent shoppers" I’ve been a My Best Buy Plus™ member for a few months now, and overall, it’s been worth it. The exclusive member pricing on select items has already saved me a good amount of money - which combined with the frequent purchases out of nowhere with my girlfriend, makes it an amazing perk to have. If you shop at Best Buy more than a couple of times a year, it pays for itself quickly :)

The value of the membership is worth the approximately $50 and you get more than that in rewards back if you spend enough.

I got this for free for a year for making a massive purchase and opening a credit account for bestbuy. I have not seen any benefits from this as of yet (Months after 'Purchase') the only benefit is not having to pay interest for several months allowing me to save money and not pay any interest at all.