Customer Ratings & Reviews

he membership provides a great opportunity for purchasing a wide range of electronics and appliances needed in the home. The membership keeps us informed of sales and value of the membership services.

We recently updated a kitchen with all new appliances from Best Buy and signed up for the Best Buy Plus membership. We are so thankful to the sales rep for telling us about it and taking the time to explain it. Not only, did it save us a lot of money but we received enough in rewards, ($500), to upgrade our internet hardware. Plus, now we get special pricing deals that we would not get without the membership. We are so glad we signed up for this. Thank you Best Buy!!

I love my membership, I was able to purchase computer software for a discounted price and my membership allowed me to have my car starter purchased and installed for an excellent cost!!

Best Buy is a Great Retailer far ahead of the competition. Your sales reps / store people did a great job making me as a customer feel comfortable and achieving my trust. No other retailer compares to Best Buy.

I was a hard sell on a membership but after my vacuum and tv went on the fritz, geeksquad was so helpful and kind in getting them back in working order. I've only been a member a few months and been saved from having to buy all new appliances just on repairs

Best value in purchasing,warranty,rewards and delivery. best of all their phone orders are a breeze with the virtual bots,easy fast and done.they make it better than checking out at the store,love it I recommend to family and friends all the time,they call me to order things.cant go wrong

Great value and perks! It’s worth the price for what you get!

It’s really great I always get good discounts and everyone is super nice there I’m happy to have this membership

Having purchased a new home and leaving behind some of the older appliances, this program has been great. Only one issue. When you do need to handle an issue they cannot handle online or through their chatbot, you speak to a very polite Indian on the other end who still can't solve your problem! grrrr

[Employee of bestbuy] Great membership for certificate offers and money off on select items. I saved about 200 in price matching alone.

The team is great. Every agent I speak to is very kind and helpful! I save hundreds of dollars each year. I say go for it… Highly recommended membership…

I have been pleasantly surprised by this membership experience so far. I get access to helpful personnel and treated as a valued customer! Thank you, Best Buy. P.S. Not to be included in online post...I bought a LG 4C 55" which I'm very happy with. Though, was was so dissapointed that it did not get marked down unlike the 65"+ versions that got drastic markdowns, close to what I paid. Feels like did not get the value I should have.

It’s a solid member ship and saved me a few dollars off a laptop. However, I haven’t shopped there and have had no incentive since then. Was it nice for the moment ? Yeah. I just don’t see the point in having a long lasting subscription or even the upgraded one.

I recently had a fantastic experience with Best Buy’s customer service team. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. The Geek Squad technicians resolved a complex issue with my laptop efficiently, ensuring I had a working device before my tight deadline. They took the time to explain every step, which gave me confidence in their expertise. The entire process was smooth, and I truly appreciated the friendly and patient attitude of the staff. Best Buy’s commitment to customer satisfaction shines through in their service. I highly recommend them for anyone needing tech support or appliance assistance!

I don’t purchase enough for it to be worth it. Benefits are good though for frequent purchasers. We about broke even on the experience. Only purchased it, however, in order to return an item a few days after the very short two week return window.

It’s good to know I can use this for help.I like it

This memeber ship is good and saving money so far is paying on its own

I am happy with my new stove. Also a few months back I bought a fridge and also like that. I was able to use some gift cards and cash back and the sale was going on. Thankfully. What a blessing and a sweet man named Michael helped us with both our pitches. He was so sweet.

Got an amazing tv screen aside from the purchase in east Brunswick , the customer service was very nice and quick . The line was extremely fast when checking out. I keep on only purchasing there for that reason . Keep up the good work !!!

Best Buy Plus membership is worth it for the savings and convenience. Free shipping, exclusive deals, and extended return periods make shopping easier and more flexible. It pays for itself if you shop at Best Buy regularly.