Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 40,941 reviews
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, us unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this in your back pocket. A must have if you want to buy anything from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership - Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus Membership - I have to give my sales person full credit. When he told me of the cost benefit versus the great value and return on investmet with 90 days to evaluate your product, and not the 30 days return option. Plus I've saved even more because of a two day membership price that I wouldn't have benefited without it, Saved over $300 dollars on my purchase, with just this one benefit. The best part is, if you don't use it, Best Buy will return your $50 investment. Highly recommend having a Best Buy Plus Membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    65" Samsung AI TV 90

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV screen goes to idle mode while streaming YouTube and some other show. Auto AI function doesn't work properly with change in light, always too dim. Picture quality is not bad.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello SHOEBA, having the screen drop into idle mode or the Auto AI dim too much can definitely take the fun out of watching. Our Best Buy memberships include perks like product support and protection options that might help you get this sorted, and you can check out everything that comes with yours here: https://www.bestbuy.com/memberships. If you want someone to take a closer look at the settings, possible fixes, or next steps, the quickest way is to reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can follow up. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best decision ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. I never knew how much it would save me with my purchases. It’s good to know how I will have reliable and knowledgeable service when shopping at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership was of value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was of value in receiving a refund when an appliance we purchased was sold for less after our purchase. Receiving the payment was not easy. The agent was confused as to our purchase of three different appliances which was not a bundle purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the membership

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sweet for price matching 60 days every product pretty much guaranteed to go on sale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having my Best Buy membership. And all the employees at Best Buy super friendly and super helpful. Don’t do the financing through Best Buy though because they’re not helpful and they just like to run peoples credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boa associação

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ainda não consegui usufruir tudo que essa associação oferece, mas gostei em referência ao que oferece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members did a very good job touching on everything I needed to know before going in and didn’t make me feel pressured to subscribing as well. I’m happy to say that I’m glad that I did. It has been a huge help getting things delivered here quickly since I’m constantly busy with work. Getting discounts and good cash back has been awesome as well. Definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sauce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience was able to come on get a new laptop the rep was knowledgeable and friendly thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing is simple any more and staff is critical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 48-inch OLED Samsung TV after my 42-inch basic TV failed under warranty but could not be repaired. The Best Buy warranty process is quite involved and I needed the assistance of a Best Buy " Premium Advisor" to complete the sale. It required several return visits to the store but was eventually successful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus membership Pays for itself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus Membership is a no brainer. It will pay for itself when you need any repairs or Geek Squad service or if you need to do a data transfer between computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been great for the extended return policy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what I got for 50$ a few extra days to return stuff was told the next step comes with extended warrantee but when I checked it is 180 not the 150 I was told

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there Makka, we can understand how confusing that can feel, especially when the pricing you were told doesn’t match what you’re seeing now. Your $50 My Best Buy membership includes perks like exclusive member pricing, extended return windows, and more, you can check out the full breakdown here: https://www.bestbuy.com/memberships. The higher‑tier plan does include protection benefits. Our social team will be more than happy to answer any questions you may have. Just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides real value. Unlimited geek squad support included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t expect to use my membership this much!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first, but I’ve already received multiple discounts and access to free deals on other apps! Highly suggest! I didn't expect to use it so much so quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to get coverage—it's easy to use, and they resolve issues immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus a Must!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having myBestBuyPlus membership is an easy decision for anyone shopping at Best Buy or for tech products. The special sales, discounts and exclusive perks easily pay for itself. Have had it for 2 years now and it has saved me a lot on the various devices and purchases I have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Excellent Service and Experience at Best Buy Fort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well assisted by the salesperson Samuel at the Fort Lauderdale store. He gave me several tips and guidance that made me become a loyal Best Buy customer. It was a pleasure to be in the store. In fact, whenever I travel to the U.S., my first stop is always a visit to Best Buy stores.

    I would recommend this to a friend