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Customer reviews

Rating 4.2 out of 5 stars with 40770 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 40,773 reviews
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great seevice at Best Buy. I purchased a computer in November 2025 and the person that helped me was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the tv is amazing . !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money. Easy to renew. Got it on sale for like $20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thought on this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my membership. Overall a great experience with the membership and love saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership easily pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has already paid for itself. If I make no more purchases for the rest of the membership it would still have been worth it. The problem is the store associates that make it difficult to use. It would be nice to be able to take care of the price matching within the app itself. Rather than going into the store and dealing with terrible associates and then having to do it over the phone. The associates over the phone are great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allowed me to get a big discount on the purchase of my notebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love your membership old the times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yo this membership is a real value. Member prices plus limited geek squad supports are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super valuable! Best pricing for laptop! I recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped a lot in my savings, it makes sure i get deals on every product i buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having this membership for the added deals & the free shipping is great!! We were able to get the products we need quick & at great prices. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membetship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having options that the membership offers like, if you don't like the product you have 60 days to try it out if you don't like it you can bring it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program because you get special pricing on many items and extended return times that are helpful because life is very busy and time flys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Undecided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think i will be buying alot of electronics in the near future.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi John! Thanks for your feedback! We're excited for you to experience the benefits of your membership, including free 2-day shipping, exclusive member pricing on a wide range of items, special access to sales and products, and a longer 60-day return window on most purchases. To learn more or if you need any assistance with your membership, please don't hesitate to call us at (888) BEST-BUY or visit https://www.bestbuy.com/memberships. We hope you enjoy all the advantages! Thank you. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    SUCH A MONEY SAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO GREAT to have the associate let us know about this option as we saved *$500* on our tv! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opened my plus membership and for me it has already paid off in services provided thru the Geek Squad in setting up my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is valuable, it gives you the peace of mind that your devices will receive the maintenance they need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. extended return time and peace of mind. geek squad support and more discounts on products and member's only event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Values

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the convenience, early access to deals, the price-to-value incentives, and support and protection the membership comes with. I really value the members-only pricing and deals, access to member-only sales and events, tech support, product protection, and free shipping. There's also different tiers of membership to meet different user needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have 60 day returns on most items alone makes this membership worth it. But then the member only price cuts actually pays for the membership when you get those savings if you think about it. Solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our purchase & membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our home computer and found the service and expertise at best buy to be the best. The sales person was very informative and knowledgable about all aspects of what we would need to replace our computer. He even offered help after the sales and we could return to Best Buy to gzve more clarification. The Geek squad there is excellent and getting a discount for 1 days purchase of both computer and printer was a grest savings. Goid advise to sign up for the card. Thank you. The computer is excellent!

    I would recommend this to a friend