Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40782 reviews
(40,782 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great! They hung a new bracket for the new tv, set up everything and explained thoroughly how to work it.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
James c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy membership to get refrigerator deal which angers me.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello James, We get why that would feel frustrating and we would like to see it we can answer any question you may have about your membership which you can check out anytime at https://www.bestbuy.com/memberships. If you want to talk through your options or share feedback about the experience, the quickest way is to message Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the right team can help.
Rated 5 out of 5 stars
Upgraded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good, but I actually upgraded the plan to the next level so I could get extended warranties
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Might Be Good for Some Just Not Us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the membership to save money on a television purchase. What we did not like was that we had to spend the entire amount of our reward at one time or it was not valid. We only wanted a toaster at the time, so we had to purchase other smaller items that we didn't need in order to use the reward. We live an hour away from any Best Buy Store and cannot take advantage of other sales or offers.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Glad I got the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a great addition, because it allows me to return items up to sixty days. It also allows me to see specials and promotions before nonmembers.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best-est offers are on Best Buy Plus membership
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am the go to guy to buy all electronics for my and my brother’s family. I also setup home offices for people as a side hustle so extended return period with plus adds value proposition to my clients. I have been very pleased with the plus membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
APPLE TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had incredible support from Brandon in the Carson City store. He anticipated questions before we asked them. He was also extremely friendly. We also like the quality and selection that Best Buy offers. Not to mention warranties that are offered. Just a great experience!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best services and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't as easy to get the right product or refund if not meet the right decision. Bestbuy employees made me more than easy for my home find. My dad shops more than me. He had never felt mis understood about his product before he bought it. They are very geniune
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership provides real value. Notifications of sales and clearances. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Membership is a must!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes you have grab a membership just gives you a great piece of mind for all your purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Save $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't purchase memberships, but this has paid for it self already. I saved $150 just on one item and $10 on 2others and still have the $50 points.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly got this when I bought my laptop because I get 60 days to try it out instead of 15 but it has its perks like price matching different stores, and if a item let’s say you bought for 1000 dollars goes on sale a week later for 800 you can’t get that 200 difference back
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly hesistantly brought the membership but i have made a right decision. So far saved 150$ in price matching and member discount
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Member ship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend for anyone who wants cash back a
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, great selection, and helpful employees. Everything was easy and efficient. Best Buy never disappoints!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
BestBuy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Membership - It helps you to get the products in discount and delivers the products without any delivery fee
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Needs better sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the vibrant picture quality and the convenience of the Google TV hub on this television. However, it's worth noting that a robust WiFi connection is crucial to avoid potential delays that could impact the overall viewing experience. The sound quality, while not exceptional, can be improved with the addition of a soundbar.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t expect much, but the extra savings and longer returns actually come in handy. Worth it
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Nice to have a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got protected, I was happy to get my laptop serviced within hours.
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
cancell membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm hard of hearing so i didn't really understand what the sale person was telling me about the membership. the day i bought it I was on line with a chat and he said i can cancell it and get a refund . Never recieved it so i chat again and talk to Abby she said i will received it nothing again. chat with Vuyoazi and he assured me that I will get a full refund still nothing. If the first person would of told me that if I cancell my membership i would lose my money i would of keep it . So now I'm out of a membership and my money. Never again will I buy anything from Best Buy.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
