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Customer reviews

Rating 4.2 out of 5 stars with 40795 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 40,795 reviews
  • Rated 4 out of 5 stars

    Geek Squad Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered an upgrade to Best Buy Plus when I needed help from the Geek Squad. I was advised that by upgrading to Plus I would be saving money because it would include a discount on the Geek Squad cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have used the membership on multiple purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has proven to be a definite worthwhile value. It saves money on purchases, extends the return window and offers excellent customer attention and service. I would strongly recommend this program to all Best Buy customers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only use for big products

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only time this came in handy was for my MacBook I didn’t renew

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Chris! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Not worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly it may not be worth it to purchase this membership, I used it maybe four times over the year and it never gave me any discounts really that I can remember. I don't shop at Best buy that often but I did get a 86-in television and it never gave me any points back as well as earbuds for a couple of times and it never gave me any points I don't remember getting any freebies from this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your feedback on your My Best Buy Plus membership. While earning reward points is a benefit of being a My Best Buy Credit Card holder, your My Best Buy Plus™ membership is packed with benefits such as free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and extended 60-day return window on most products. . For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    You are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only tell you that each product is of excellent quality, I have always bought and their guarantee always supports when there are problems, I only have one problem and it is difficult but, the waiting time for online purchases is not what they offer....they told me 2 days and it has been almost 5 days and I do not have my things, I would like that problem to be solved, for the rest I am extremely grateful and happy with Bestbuy....100% recommended, Blessings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman who sold the washer was not real good. The delivery guys were OUTSTANDING!!! The washer is doing a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service in store. Bought 2 open box 75” TVs, and sound bar. Would definitely recommend the Spartanburg South Carolina store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good accessibility wherever I am!!!!! Make me save money!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product that I purchased. I used this product and I have no problem so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like and return cash back and excellent get cash back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this feature and the ability to save money on future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to renew and simple to use membership plan. Frequent reminders of special deals for members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might be the best membership plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has already paid for itself many times over in the last 2 months. The price matching alone has saved me $200. Plus another $100 in plan perks. Plus the price matching was super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the membership, they offer good deals that ive taken advantage of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many discounts on products with in the store. You be also get chance to get some extra rewards using your card outside the store. Very happy with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships have good perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy TV from Best Buy and you purchase a membership for the year the one good perk about this membership is that if this TV goes down in price lower than what you paid for it you will receive the TV at that price and be given a refund so in my opinion, it’s an excellent choice Cause you have a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If the savings look good, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are already planning to buy something on discount with a membership, then I would say its a great way to get a membership since the discount on the item cancels out the cost of the membership, if not save you even more money. If you shop at bestbuy on the regular or shop for items normally sold at bestbuy on the regular else where, I would revaluate how much you could save by switching to using bestbuy with the membership. If there is no savings in it for you then natrually I would avoid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership my wife and I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love having this membership has a lot of benefits and a lot of good qualities. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the best buy membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. I really love the price match and i was able to get some money back on a purchase. It is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Plus Membership is a Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discounts are nice. Free shipping is nice. Increased return window timeframe is nice. Subscription fee is... a fee. Times they are a changin.

    I would recommend this to a friend