Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40896 reviews
(40,896 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I loved my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience. Initially I was septical as price match will be honoured on some pretext or other. Best Buy was was extremly nice. I find Best Buy membership is very good & a good value of membership money.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers at best buy super helpful. Every time i go in i get help fast, i can find what im looking for fast easy payments methods i like it. Once they get in the system they know right away im a member. Best thing they treat you good without knowing you are a member.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Good value but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership value feels average to good. The 60-day return is a nice perk, and very occasionally there might be a decent dollar bonus reward for spending on select categories. Most member discounts feel weak but they do occasionally drop a good deal or two that at the least makes up for the membership fee. Overall, if you shop at bestbuy a lot, it's decent.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review. We are pleased to hear you're enjoying some of the benefits associated with your membership. We always want our customers to have the best options available, and we value your feedback as we are constantly working to improve your customer experience! For membership support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Rated 5 out of 5 stars
Love the discounts and rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You Guys Are The Best ! ! ! What else can I say, Great benefits excellent service and no hassle returs
I would recommend this to a friendRated 5 out of 5 stars
I love the best buy membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel valued and appreciated as a customer. The membership pays for itself especially with the credit card
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problem renewing this membership every year. It pays for itself and gives me piece of mind regarding my purchases.
I would recommend this to a friendRated 4 out of 5 stars
Fail at every step
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need membership to extend return period since the products, delivery and execution is marginal
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value for what you're getting with this offer. return policy is extended , bc with tech you never know
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a value to use. We purchased several new appliances and the extra savings was great
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience at best buy, got my refund back with a membership. Truly a blessing
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Memvership is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added this membership and immediately got value from it thanks to Peter Lerner! I was buying an Oura ring that day and Peter recommended signing up for the memebership to save money instantly. I have been enjoying the member exclusive deals. I also a ticipate the extended return window will come in handy in the future.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Team BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales team, the financing options, ease of delivery... always keeps me coming back. Thank you BEST BUY.
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
still skeptical
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There really is nothing to review. I took a gamble, which has not panned out so far.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We are saddened to hear that you haven't been enjoying your My Best Buy Plus membership. Our My Best Buy Plus members enjoy a 60 day return policy, free shipping, 1% back in rewards, and exclusive savings. If you'd like to read about your membership benefits, please visit https://www.bestbuy.com/memberships. If you need assistance of any kind, please reach out to our team on social media. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 5 out of 5 stars
Amazing service should it be needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use those made all the sense in the world and Best Buy is amazing
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Limited benefits
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to see instore discounts for yearly membership.
No, I would not recommend this to a friendRated 5 out of 5 stars
Pays for its self
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A no brained decision. The perks are so worth it. This pays for itself
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership already saved almost 200$ on 2 products alone
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Best Buy Plus Membership - avoid !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BB employee sold me on the idea to purchase the membership due to its major benefit of price matching and flexible return policy…the price matching is FALSE ADVERTISEMENT. I had purchased a Lenovo Yoga laptop. Within 3 days of purchase I found 4-5 company’s selling the exact same product number/hardware/software specs. I went to my local store 5 minutes drive away. Customer Service refused to honor the match citing those companies were not competitors. (Any company that could win a sale from BB is a competitor). I’m drive home , factory reset the new Yoga7 and drove back to BB and the Store Manager processed the return! Went home and purchased a better system config directly on Lenovo Site and saved $200 ! The membership - waste of $50.!
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Price Match terms and conditions are available to view online at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 . If you need support you can also reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Refrigerator buy and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service ,they were very knowledgeable and answered all our questions. Delivery was seamless and on time. love the product!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Happy to support brick and morter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is okay. The perks are good in case there is a sale. I'm happy to support Best Buy in the hopes they continue to do business rather than shut down like all the other physical stores.
This review is from Yearly Membership
I would recommend this to a friend
