Customer Ratings & Reviews

My Windows 11 laptop crashed and Dell could/would not recover it. i took it to best buy and the Geek Squad did a factory reinstall and restored all of my data. They were professional and did exactly what they said they would do.

So far no issues. Haven’t had this in the past, like that I have longer to return products if necessary.

Thank goodness I'm covered with Best Buy Plus because I know that I'm in the best of the best hands

He was very friendly. He was concern of what needed to be corrected. He handled the situation and made sure I was satisfied. Great Service.

It’s a bit pricy but extended return windows are nice.

[Employee of bestbuy] The total membership offers a plethora of benfits from transfers to my new devices and screen protector installation all while protecting my devices.

The member prices are a great perk. I also like that I can use geek squad if I need it. It also allows me to get protection plans on my devices that I buy.

"I recently purchased a brand new Chromebook and I am absolutely loving it! The large screen provides a great viewing experience, whether I'm working on documents or streaming my favorite shows. The speed of this Chromebook is impressive, allowing me to multitask seamlessly without any lag. And the battery life is impressive, keeping me powered up throughout the day without needing frequent charging. Overall, I highly recommend this Chromebook for its great screen, speedy performance, and long-lasting battery!"

I wasn't sure about it and decided to just go for it. The savings and deals that come with it are well worth it. so many times I find stuff that I am looking for that I already needed. Not just random stuff no one wants.

We’re extremely pleased with the refrigerator and its installation.

I was a plus membership in the past. I went back and got a good deal for the plus member for a 65inch C5 oled tv for a great price

I love the advantages of seeing the better deals, seeing the best technology and all of what store offers

This was pretty much free getting an iPad. Over a month later, I still haven’t had the money to experience anything else this plan has to offer. Maybe do something with video games? Physical media is making a comeback, so maybe something with that? My store is a shell of its former self and it’s sad to see. What was once a wonderland of fun with games and movies everywhere, it’s only computers, TVs, and appliances. The game section is a dwindling afterthought. Who is in charge of these decisions?

I didn't realize all the exclusive deals and incentives this program had and as a tech enthusiast it seems silly to have disregarded it for so long. The more time I spend with the membership the more value I find.

This membership is a real value. Member prices. The membership basically pays for itself. I’ve already got 2 $25 gift cards from my purchases. Thank you!

This membership was recommended to me during my purchase of a washer and dryer to save money immediately. Now I have a yearlong membership that has paid for its self already.

Ben was terrific, not only in fixing my laptop in 24 hours (and one day earlier than promised), but also in setting me at ease after my machine was hacked. I am deeply appreciative, and impressed with his skill and demeanor.

The washer & Dryer work great! Take your time read the manual not all washer & dryers are the same.

I'm not an early adopter so I don't constantly update electronics in my home. There aren't too many items that are priced below what other sale prices are at so I've only made back about half of the membership fee in a couple months. Might be worth the cost if there is something specific that you need.

Well overall im still not sure how's that work. May not continue, it because need to pay for a membership.