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Customer reviews

Rating 4.2 out of 5 stars with 40935 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 40,935 reviews
  • Rated 5 out of 5 stars

    Love our Best Buy friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They succeeded in setting up three televisions and getting them programmed. Explained how to use remotes, record events etc. We could have never gotten things set up and working without their help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with picture quality on direct tv. Picture is dark with all checked high brightness. My other Samsung tv (10 years old) however gives a stunning video. The tvs have different digital boxes supplying feed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to have- worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure in the beginning, but it actually turned out to be a great service with perks.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy Plus is Essential!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of being able to have 2 pay periods to return an item is amazing. The 60 day return period extension is perfect and it allows me to test items out much longer in terms of duration in time as opposed to 2 weeks. I also recommend best buy total if you have multiple items worthy of product protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek trch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this annual membership for quite a few years. The last 2 years the store I went to had a terrible geek rep. He talked down to you like you were totally beneath you. I had reported this a few times to a manager. The last time he said he look at my cell and he did not. Later he say you held it up and I looked at it while you were holding it. That was the last straw I cancelled my membership after that.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, Judith! Having The Geek Squad look into your issues, is supposed to make these types of situations simple. What you've mentioned is quite concerning. Please reach out to our social support team on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership to Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Happy to have a reason to buy more tech items and decorate my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perks for an inexpensive price. Can't complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appreciate the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially appreciate the unlimited Geek Squad support. Also like that I have more time to figure out if a purchase is really right for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just got this membership but i already like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good, especially if you spend more money on something. there are always some deals that i like and im saving a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    still skeptical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really is nothing to review. I took a gamble, which has not panned out so far.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. We are saddened to hear that you haven't been enjoying your My Best Buy Plus membership. Our My Best Buy Plus members enjoy a 60 day return policy, free shipping, 1% back in rewards, and exclusive savings. If you'd like to read about your membership benefits, please visit https://www.bestbuy.com/memberships. If you need assistance of any kind, please reach out to our team on social media. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this alongside my new MacBook, as prices fluctuate. A week after my return window would have expired, this got me $150 back because it was then on sale. I’d highly recommend this with any big ticket purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was honestly amazing while it lasted it got me insane discounts on tech. I just can’t afford it since I lost my job but you bet I’ll be back!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very well worth it. It is great prices deals coupons everything I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this! A can bank my points and earn them when using this card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the price with savings pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the plus membership especially the extended return period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dishwasher delivered in February from the Best Buy outlet in Fairfield California. There was water damage so I asked the delivery drivers to leave the dishwasher and I would have it installed. They left the dishwasher but did not leave the kickplate and I went into the store and a young man helped me and is having to kick plate delivered next week. His skills were very professional and knowledgeable and I appreciate his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Like getting things from bestbuy because there are great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing. Im able to return things in a timely manner and get a particular item within reason with this membership. Its also cost friendly and i would definitely recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra savings if youre buying a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Been using the better sale prices when i purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been super useful. The discounts are great, Geek Squad is always there when I need help, and having the protection plans already included is a big plus. Makes shopping way easier and less stressful!

    I would recommend this to a friend