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Customer reviews

Rating 4.2 out of 5 stars with 40940 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 40,940 reviews
  • Rated 5 out of 5 stars

    Loving our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great ,I use it all the time. Special deals for being a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that have a longer period for price match. Definitely get your money's worth just with that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Account not yet used after initial purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Account had an error. I corrected the email address, but evidently the old one stayed and thus In could not access my account. They need to correct this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand how you must be feeling after an issue accessing your account due to an email issue. We would love to help. Please contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), and we will connect you with a specialist. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides a solid value with all of the different perks. Love seeing additional savings and early access to products. Maybe this will finally help me get some Pokemon cards for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv great picture easy to work with I recommend this is great for the money.Samsung did a nice job with this one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Use it often

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty good for price matching and gets really good deals on select products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop a lot from BestBuy this membership is a no brainer. Great deals and has already saved me 100s of dollars over the past 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff very knowledgeable and friendly. Could explain things to this senior so that i can understand it. Look forward to purchasing other items with the same service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brain subscription if you deal with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have caught several exceptional sales and discounts since joining plus. It has definitely paid for itself between credits received and sales I’ve benefited from.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the initial discount that they gave me for applying to the Best Buy Plus membership I have found no value in have this membership. They cannot give any further discounts or anything that is of value. They cannot look up any of my past purchases or give me any information about my account. Not worth paying for this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Steven! Thank you for your review of your My Best Buy Plus membership! We're sorry to hear you have found benefit in the many perks your membership has to offer. For your convenience order information and account self service is easily found at https://www.bestbuy.com/site/customer/myaccount. For more details on the discounts and exclusive sales for our MY Best Buy members, please visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to recycle several items i.e. tv, computer monitor etc for $30 a piece. The young lad who helped me mentioned I could sign up for the Best Buy Plus membership for a year, then you can recycle as many electronics for free for the next year. NO BRAINER!! I instantly signed up and appreciated that he mentioned it to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to send my concerns about my purchase - there was a field with no explanation that I could not fill in. So my complaint/concern was ignored.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We would be happy to learn more about the concerns you have with a product, so we can work to better assist you. Just contact our team by sending us a private message on social media, so we can help. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Can Be Useful for Some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be useful if it produces a good price on something you want. We saved significantly on a cell phone purchase. Otherwise, it's valuable primarily to frequent shoppers who want the expedited shipping, and/or the 60 day return (on most items).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST MEMBERSHIP I ever had love the benefits thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Happy with the purchase. Would recommend. 60 day return period is very helpful incase of defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price if you order often from best buy. The discounts on certain products alone make it worth it. Same day shipping too. Although last time i chose that option it took a week for someone to get assigned my order. Contacted customer support multiple times because was promised 1 day shipping but took longer than if i had chosen shipped and 1 day costs extra, shipping didnt. My mistake i will never choose the 1 day delivwry service they use again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starlink mini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great how you can just hook up the power cable and done internet on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great place to get good info.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is knowledgeable & friendly. However, the checkout desk is sometimes understaffed even though there are other staff working around the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s helpful to be priority and receive the most helpful care

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I miss the reward certificates.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your previous rewards program that was free gave me an opportunity to earn discounts for future purchases. This new program extends return times, offers some discounts randomly for products, and free shipping. I live 6 miles from two different Best Buys and it's not often you have a product on sale that I want/need. I don't know that it's worth it for me. The only reason I purchased it this year is because I happened to be purchasing 5 laptops that were all part of your discount, so the cost of the membership was offset against the savings on the laptops. It's unusual to spend that much for me, so I would have to be purchasing something to offset the cost when this renews this year.

    No, I would not recommend this to a friend