Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 40,941 reviews
  • Rated 5 out of 5 stars

    Amazing customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. My sales representative was amazing at explaining the Best Buy credit card and helping me find the product I was looking for. Had plenty of questions and he was able to answer each one of them. Even told me to be careful as I walked out the door and gave me a dark bag for my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership you can buy simply because of the protection it offers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earning Rewards/ Financing -No Interest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 month Financing, No Interest! 5. % cash back- In rewards and Bonus Rewards

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Plus membership is not email functional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot use my Best Buy membership because the email function is blocked by Best Buy and no associate so far has been able to correct the problem.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good Membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to finally "upgrade" my Best Buy account to the My Best Buy Plus for $49.99 per year. I didn't want the Total membership because I don't care for the automatic warranty it provides since I've already spent a good amount of money purchasing Best Buy's Geek Squad Protection Plans and I would lose these as a result. Overall, the "discounts" provided by the My Best Buy Plus membership are good for the most part. I recommend giving this a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice I ever made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would gladly say making this decision was a no brainer I got my kids the stuff they needed to make school work easier and fun also was able to get items I needed in easy payments ,and the best thing is Best Buy are located everywhere just like atms so best decision in my eyes dnt believe me ?try it you will thank me later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is totally worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth getting this membership. With extra discounts, promotional reward certificates and wider return window makes up for the price of the membership. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it ❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Bought two laptops and get $75 rebate which cover the cost of this membership. And a peace of mind that my laptops are covered with a good plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and screen. No earphone plug in. Terrible controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the Best desicion I taked, amazing benefits, recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent benefits and support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included protection plan on the Best Buy membership is all you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buyer beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't aware of purchasing the service. When renewal came up I requested a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I I recommend it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give good opportunities to buy items ,,, the payments are very good ,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love and live proud of this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a true gem, a valuable investment that offers a real return on your money. With geek squad support, fast shipping, and a pleasant experience in every store, you’ll be glad you made this decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should bring value over the year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to extend return window as well as cost adjustment window. Doesn't look like I'll see a cost reduction in this time frame, but I hope to use this for other purchases in the future. A good hedge if you time a purchase correctly.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for choosing to be a My Best Buy Plus Member! Having the 60-day window to make returns and price adjustments really can be useful in saving money. There are many other perks too! We offer members only pricing on many items and free 2-day shipping. Please check out www.bestbuy.com/memberships for more information. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the time of 2 new iPads in case there were any issues. Have not furthered used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with the Vincent today very professional and new exactly what I needed to complete my order the process was very easy I will continue to use Best Buy for my large Appliance purchases thank you again Best Buy Crystal M.Fort Worth Texas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Great Reasons to Join!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a why not! Savings, benefits, and value as a frequent Best Buy customer. They always take care of me - whether it's my home entertainment system - btw, I love my Sonos setup throughout my house, or computers for my kids, or work computers, or random tech for the house. Best Buy Plus is well worth it if you love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Store Service. Stephen in the Dadeland store was extremely knowledgeable. We love our Membership. It was a Great Value and we use it all the time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment well spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate shared great information about the benefits of being a member. I’m sure this will be money well spent

    I would recommend this to a friend