Customer Ratings & Reviews

Moour Salesman was great. Knowledgable, understood our situation. We will use him again. Delivery crew was ON TIME, professionable, personable, great people.

If you shop at Best Buy a lot and get protection plans, use the geek squad, or just downright like member pricing. Then this is for you!

Membership is very good thing that can benefit every one

Handy, convenient and a ton better value than Apple care

When this was first announced I didn't think much of it until I saw the switch game deal. As my kids love their switch, I immediately used it to buy several preorders to use as Christmas presents and immediately saved the cost of 2 brand new games ($120). Even if I deducted the upfront cost of the membership, I've still won out just based on those two transactions. Additionally, the random discounts on other things keeps me looking to see if I can get other great deals as well.

I have a Best Buy membership. So what? The sales rep wanted me done as soon as possible. He didn't want to talk or share insights. He just wanted to complete the transaction and run off to whatever he was preoccupied with. I had questions. This guy? Sorry, pal. Gotta go. Thanks for your money.

good idea to have this membership. I am new to it.

Love the extra "perks" you get with the membership.

The membership deal just makes sense. You get great deals and the perks have saved me many times. You have unlimited access to the geek squad so if anything goes wrong they can bail you out

very good was easy to set up,I'm very happy with it

It's great to have peace of mind. I've not had to use the geek squad yet. I do like that I get extra deals on items in store which is definitely a plus when you have gamers in the house.

I found that I received excellent once I joined at the total level. I saved at lot on my purchases and got a lot of help. The only improvement I strongly recommend is that there be a dedicated phone number, tied to the membership number ot Total members. This could allow for privileged access to support, store inventory, etc. Otherwise getting through to your stores to speak to someone is nearly impossible.

Love the support and guidance to help set up tv. Great deals on other items & discount for members.

Most of the stuffs when I ordered from BestBuy store, I satisfied with products and good prices & happier with a good customer service.

This membership has more than paid for itself by offering refunds of price difference when the item goes on sale. Would highly recommend & will renew my membership for the rest of the perks as well.

The Samsung Galaxy A16 5G is a fantastic budget smartphone! It does everything I need and then some. Not to mention how fast BestBut had it delivered to me.

Excellent purchase. Very convenient and best for deals and returns later on

When I brought my laptop and my notebook better because it wouldn’t come on all, they told me the warranty was out. I don’t know what the warranty got to do with it not coming home. I was not satisfied at all.

I got my vaucher and I used, this is useful for someone who buys tech very often

My membership helped me to get expedited shipping on a new laptop order.