Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40795 reviews
(40,795 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great value membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus Membership Review Overall Membership Rating: Excellent Star Rating: 5. I recently signed up for the Best Buy Plus membership and have had a very positive experience so far. Here are some of the key aspects of my experience: Positive Aspects Exclusive Discounts and Offers: The membership provides access to exclusive discounts and offers that are not available to regular customers. This has saved me a significant amount of money on various electronics and accessories.Free Shipping:One of the most beneficial features is the free shipping on all orders, regardless of the order amount. This has been incredibly convenient, especially for smaller purchases that would otherwise incur shipping costs.Early Access to Sales:Best Buy Plus members receive early access to sales events, allowing me to shop for popular items before they sell out. This has been particularly useful during major sales like Black Friday.Extended Return Period:The extended return period is a great perk, giving me more time to decide if I’m satisfied with my purchase. It provides peace of mind, knowing that I have additional time to return or exchange items if needed.Areas for ImprovementLimited Availability of Certain Discounts:While the membership offers exclusive discounts, I've noticed that these deals are sometimes limited to certain product categories. Expanding the range of discounted items would enhance the value of the membership.Communication:I would appreciate more frequent updates on new and upcoming offers. Sometimes, I only discover these deals through my own research rather than through direct communication from Best Buy.ConclusionOverall, I am very satisfied with the Best Buy Plus membership. The benefits, such as exclusive discounts, free shipping, and early access to sales, significantly enhance my shopping experience. The membership is definitely worth it for frequent Best Buy shoppers. However, there is room for improvement in terms of expanding the range of discounts and improving communication.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Im part of.the squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deals are great and the benefits are even better and for the price why not
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy +
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value…rewards can be applied to an assortment of gift cards! +6% rewards
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Finefone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine is gud, lo sigo usando son problema , lo recuerdo
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I oive it gets me exclusive offers and also get cash back I don’t know why anyone wouldn’t do this for the price.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
HP Refillable Printer 5100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and works fantastic. I love it. It is very nice and I can even print items from my cell phone which is great.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sales person great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in looking at tv's on memorial day. Was able to get a better tv than we planned for on sale, thanks to the sales person. 77" LG G5 oled great to far.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Membership!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great value. Free shipping and heads up on member only drops have saved me money!
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy management was more than accommodating with respect to my purchase of a sound bar system. I would frame it in the context of a classic model for public relations and customer loyalty. Kudos to the store manager and his assistants in the customer service department.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always been a reliable place for me to shop for electronics. I like being able to see items in-store and still have the convenience of online ordering. Returns are easy, and the overall experience feels smooth and trustworthy. The membership perks look helpful, especially for frequent tech purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Probably the Best Membership Perks I Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has come in handy so many times. I work in the field of tech, and sometimes a computer or piece of hardware can show true issues after a couple weeks. With Best Buys’ service, you can schedule a consult for a diagnostic. They also give you up to 60 days to see if the product is the right one for you. It’s worth the one time charge each year!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is worth the money, you get price match for 60 days after purchase. I spent 2k on my of setup new. Since then Ive got back 300 dollars because those items have gone on sale.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Works!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for itself in the first month. Bought a 65in tv in store. Less than a month later the price dropped. $50 refunded to me. Thanks!!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
My thoughts on the membership -DanielC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this membership for the money back it offers from making a big purchase. The membership is good but I don't like that I have to pay tax separately and I don't like that I have to purchase something that is over the cost of the money back I have from the membership. What I mean by this is, I had $75 back from making a big purchase so I intended to use part of that on a ps5 game. Upon taking the $20 game to the register, I was told that I had to purchase something at least $25 because the $75 was split into 3 segments of $25 each so once I did that, I still had to pay tax separately. But overall despite that experience, I think the membership is a good idea if the customer is planning on going back continuously. My last opinion on the store is, a lot of the items are the exact same on Amazon but cheaper. This doesn't really have anything to do with the membership but it is prop important for y'all to know.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! In addition to savings from member pricing, as a My Best Buy Total™ member you also receive 24/7/365 support, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 4 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Best Buy membership for a while now, and overall, it’s been a great experience. There are three tiers to choose from: My Best Buy, My Best Buy Plus, and My Best Buy Total. My Best Buy is free and offers basic benefits like free standard shipping with no minimum purchase and the ability to track past purchases. It’s a good starting point if you shop at Best Buy occasionally. My Best Buy Plus costs $49.99 per year and adds perks like free two-day shipping and access to exclusive deals and sales. One of the standout features is the extended return window of 60 days for most products, which is a significant upgrade from the standard 15 days1. In summary, if you shop at Best Buy regularly and value extended return windows, exclusive deals, and tech support, the Plus or Total memberships could be worth the investment. For occasional shoppers, the free My Best Buy membership still offers useful perks without any cost.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Always Said no, until.....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this is a no brainer if you purchase things often. You constantly get deals and great pricing. You also get longer returns for stress free purchases!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Roku 59" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy navigation with sound bar included. i especially like the light weight to move the tv to different locations.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's let's you buy the product less expensive than regular price. Also its good for a whole year the membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A Membership that Pays for Itself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only a semi-regular Best Buy shopper but I have found that this membership pays for itself and then some. I can easily say I have never regretted having it.
I would recommend this to a friendRated 3 out of 5 stars
Karynas membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so sure. The guy tslked me into this because i didnt opt for the product warranty. I was just buying a tv and I dont know how this will really setve me except affec me an additional charge to My TV.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your review! We are so excited to have you on board. Since you haven't had a chance to dive into your membership yet, please know we are here whenever you're ready. If you have any questions while getting started, just give us a call at (888) BEST-BUY or (888) 237-8289. Thank you!
