Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40805 reviews
(40,805 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great return services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to enjoy services that provides for returning of purchases to be returned after 14 days whether shipped or picked up, and for items that aren’t available in store, really helps to accommodate customers for their needs.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value. It made it very easy for us to return the original tv which was too big for our space. It also helps us keep track of our purchases which is great because we don't really do reciepts.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Nice Perks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a discount for Best Buy Plus and decided to try it. I thought there were nice discounts and perks for being a member.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
works good no issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.home use works good. refered to my son and he bought same washer and dryer
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working perfectly and everything is completely dry and wrinkle free
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Enjoying the return policy with no stress
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to sign up for the My Best Buy Plus™ membership, and it’s been totally worth it so far. I recently had to return a gaming laptop, and the whole process was super easy and stress-free thanks to the added flexibility and extended return window. I also really appreciate the free shipping and exclusive deals, which make shopping for tech a lot more convenient. Overall, the membership gives me peace of mind and a few nice perks that make buying (and sometimes returning) big purchases feel a lot smoother.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with my shark expert hair pro carpet cleaner because I was told I was guaranteed to be able to return it within 60 days instead of 30 and they would also price match it for that long too. However when k found it cheaper they refused to price match it and said they would rather me return it than price match it for the $179 Sam’s Club is offering it right now.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We understand your concern with not being able to return or price match our product.
Please contact us by PM on any social media platform. Use review ID , as reference. (X):  https://twitter.com/bestbuy, FB:  https://www.facebook.com/bestbuy, Instagram:  http://instagram.com/bestbuy.
Rated 5 out of 5 stars
Paid for itself.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price match guarantee has to be the best part of this membership. It has literally paid for itself two times over.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Should be free when you spend a lot of money at BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i used to get this advantage just because I shopped at Best Buy a lot. Now I got this just so I could return a broken item that past the 15 day return time. Will I renew this, probably not. Wish I didn't have to buy another 45 days of return window. Makes me shop harder at other stores now.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, John. Thank you for telling us about your experience with the My Best Buy Plus membership. We are glad that you're able to utilize the 60 day return period that comes with your membership. The My Best Buy Plus membership also offers you exclusive member pricing and free two day shipping. If you would like more information on the benefits of the My Best Buy Plus membership, please visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Nice it works for anything you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great and nothing can beat it is the best laptop that I bought
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Often one purchase covers the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my doubts how frequently I will need plus membership. Then a sale happens that members often save even more that easily covers the cost of the $50 membership and makes it just worth while if you make one or more purchases a year at Best Buy. Example, bought an E-bike in 2025 and that alone gave me a reward and discounted price that saved more than double the membership price.
I would recommend this to a friendRated 5 out of 5 stars
Great Value Membership at Best Buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I didn't do this sooner. Great value for Best Buy Shoppers. Encourages me to take advantage of the wide selection of goods, and Best Buy's great service.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the price of admission
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first, however. I've already recouped the investment cost of membership and $50 on the price of a oled tv that was purchased on sale. Way to go Best Buy.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saves me a bit of money, assuming I spend way to much
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have definitely enjoyed the membership so far. I like getting notifications about drops on products early. The customer service is good. The only thing that I have noticed with it that I don’t believe is true and the reason I got the membership, is that you jump to the front of the line when you are a member. I was told that you get that perk with the membership from the customer service agent I talked to.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it if you shop here often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to try the membership and it actually paid off pretty quickly. Got access to better deals and faster service on a couple of purchases. If you shop at Best Buy more than a few times a year, it defiantly makes sense!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription was very useful, I was able to price match my last purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Definitely Worth The Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Membership Is Real Value! I’ll Definitely Keep It Renewed. In Merchandise Discounts And Geek Squad Support, It’s Great.
I would recommend this to a friendRated 5 out of 5 stars
Probably one of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love tech. And I love my family and friends, whenever I see a good deal I shop online or buy at store. I don't buy for myself much but I buy for my family and friends and often gift them for Christmas, Thanksgiving or Easter. I have family overseas and they appreciate when I surprise them. This best buy membership is very reliable for my needs. I get very good deals And often get a chance to buy hidden gems.
I would recommend this to a friendRated 4 out of 5 stars
It's ok but could be great if it did more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .
This review is from Yearly Membership
No, I would not recommend this to a friend
