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Customer reviews

Rating 4.2 out of 5 stars with 40862 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 40,867 reviews
  • Rated 5 out of 5 stars

    Often one purchase covers the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my doubts how frequently I will need plus membership. Then a sale happens that members often save even more that easily covers the cost of the $50 membership and makes it just worth while if you make one or more purchases a year at Best Buy. Example, bought an E-bike in 2025 and that alone gave me a reward and discounted price that saved more than double the membership price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Membership at Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I didn't do this sooner. Great value for Best Buy Shoppers. Encourages me to take advantage of the wide selection of goods, and Best Buy's great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There are many technical discrepancies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if there are malfunction issues specifically with the right earbud. It doesn't charge to 100% capacity

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely enjoyed the membership so far. I like getting notifications about drops on products early. The customer service is good. The only thing that I have noticed with it that I don’t believe is true and the reason I got the membership, is that you jump to the front of the line when you are a member. I was told that you get that perk with the membership from the customer service agent I talked to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of admission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, however. I've already recouped the investment cost of membership and $50 on the price of a oled tv that was purchased on sale. Way to go Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Worth The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership Is Real Value! I’ll Definitely Keep It Renewed. In Merchandise Discounts And Geek Squad Support, It’s Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you shop here often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try the membership and it actually paid off pretty quickly. Got access to better deals and faster service on a couple of purchases. If you shop at Best Buy more than a few times a year, it defiantly makes sense!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me a bit of money, assuming I spend way to much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription was very useful, I was able to price match my last purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tech. And I love my family and friends, whenever I see a good deal I shop online or buy at store. I don't buy for myself much but I buy for my family and friends and often gift them for Christmas, Thanksgiving or Easter. I have family overseas and they appreciate when I surprise them. This best buy membership is very reliable for my needs. I get very good deals And often get a chance to buy hidden gems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok but could be great if it did more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    "Unlock Unmatched Perks with the Best Buy Membersh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Review of Best Buy's Membership Program** I recently signed up for the Best Buy Membership, and it’s been a game-changer for my shopping experience. Best Buy has always been my go-to for electronics and appliances, but the membership has elevated that experience to a whole new level. First off, the perks are fantastic. With the membership, I get access to exclusive discounts, early access to sales, and even free shipping on most items. The rewards program is a highlight—I earn points on every purchase that can be redeemed for future discounts, making each shopping trip even more rewarding. The personalized service is another standout feature. The membership comes with access to dedicated customer support, so any issues or questions are handled quickly and efficiently. Plus, the extended return and exchange policies provide added peace of mind. What really sets this membership apart is how it enhances the in-store experience. Members enjoy priority service, which means I get quicker help from knowledgeable staff. This is especially valuable when I’m making significant tech purchases or need expert advice. Overall, the Best Buy Membership is a fantastic investment for anyone who frequently shops at Best Buy. It’s not just about the discounts and rewards; it’s about the superior service and exclusive benefits that make every visit more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is good to save extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Glad I did this yearly membership, it saved me some money on my last purchase. Manager Donovan said will they honor my request to put previous purchases points on it as well, as nobody told me there was a membership from the start but I didn’t see anything yet. Bought so many things and feels bad I could have saved from start, I hope someone can address this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Best Buy member for over a year now, and it's been a fantastic experience. The membership perks have genuinely enhanced my shopping experience and saved me quite a bit of money. First off, the exclusive discounts and early access to sales are a game changer. I've snagged some great deals on electronics that I wouldn’t have gotten otherwise. Just last month, I got a high-end laptop at a significant discount during a members-only sale. The free shipping is another huge benefit. I do most of my shopping online, and not having to worry about shipping costs is a relief. My orders always arrive promptly, and I’ve never had any issues with delivery. One of my favorite perks is the extended return period. It gives me peace of mind knowing I have more time to decide if a purchase is right for me. This was particularly useful when I bought a new smart TV and needed extra time to set it up and ensure it met my needs. The price match guarantee has also come in handy. Best Buy matched a lower price I found on a competitor’s website without any hassle, ensuring I got the best deal possible. Lastly, the access to Geek Squad services is a great bonus. I had a minor issue with my home theater system, and Geek Squad handled it efficiently and at no extra cost because of my membership. Overall, my Best Buy membership has been worth every penny. The savings, convenience, and peace of mind it provides make it a no-brainer for anyone who frequently shops for electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value of member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good value & gives peace of mind on products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice if you have a big ticket purchase or plan to buy multiple products in the year. Best Buy offers price match and honors it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does not seems worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not find great deals. most of the deals looks which one would get usually.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New membership with TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well - this is a little difficult to review at this time, because have not really used it yet (reason for 4 stars). Purchased because of package deal at time of purchase of new Samsung TV and therefore giving it a trial run for 1 year and will see how it goes and will then decide whether or not to renew annually.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Yearly Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the support I receive throughout the year from Best Buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and good bonuses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good value for the bonuses we receive. Definitely recommend.

    I would recommend this to a friend