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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 40,966 reviews
  • Rated 3 out of 5 stars

    Member ship plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a member and was told that I was not and had to purchase a 50.00 return plan because my first tv died after the 14 day period which sucks ,too much

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my Best Buy plus membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say, this membership is an incredible value. The combination of member prices and unlimited Geek Squad support is simply fantastic. And the added peace of mind from having protection plans on all my purchases? It's truly priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with cistomer service as I live on another Island and my keyboard I had purchased sasnt working and they helped me out. We dont have a Best Buy in Maui though we should. Mahalo to tue mgr and salesperson great svc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and provided me great benefits. Recommended friends and family who like technology things to look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many thanks Best Buy, I appreciate your business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been always grateful to buy at Best Buy, good credit and outstanding merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this shop market, becouse very proffesional stuff, and very good prices with high coality. Thank you so much my BEST BUY shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than Prime!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is legit!! Got my controller and phone case literally all in the same week and I ordered them both on a Sunday!! It’s worth the value and if you’re a big tech consumer and even a gamer- this membership is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Geek Squad was great. Geek Squad was great. Geek Squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best service ! Absolute satisfaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. The two mens that Installed my tv on the wall was very nice. I give the Greek squad thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad Air!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial and great savings! Pur based an iPad and new printer, they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards makes this free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rewards for Apple products basically made this free for me. The extended return window is incredible!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really taken much advantage of this membership, but knowing I have it gives me a sense of security that if I need anything from Best Buy, I will be accommodated.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Andlyn! Thank you for your review of your My Best Buy Plus membership. We are pleased to hear of the security you've found with the benefits of your membership. We always want our customers to have the best options available, and we appreciate your feedback as we are always working to make your customer experience even better! For membership support, feel free to call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Happy Prescott Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the level of service and the price we paid for our new laptop which was on sale. Each salesperson fully explained all the discounts and we received a new Best Buy membership at no cost for our laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PhillyGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep Explained on detail. So far is has beneficial .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delayed rebate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was comparable but the rebate was compelling. The timelines of the rebate, however, is poor as it’s been 5 months and still not received. “Back ordered”

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience with an item on backorder. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Not sure what are the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really see the value. Barely any benefits if I’m honest.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Professional customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional knowledgeable and timely customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, thanks for the 60 day return policy, great benefits also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this BB feature. It has saved me a few3 buck and helped me get thru a little exchange difficulty. No Problem.. Best Buy is my store my and electronics that I need.

    I would recommend this to a friend