Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40966 reviews
(40,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Member ship plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a member and was told that I was not and had to purchase a 50.00 return plan because my first tv died after the 14 day period which sucks ,too much
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Rated 5 out of 5 stars
I love my Best Buy plus membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say, this membership is an incredible value. The combination of member prices and unlimited Geek Squad support is simply fantastic. And the added peace of mind from having protection plans on all my purchases? It's truly priceless!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy with cistomer service as I live on another Island and my keyboard I had purchased sasnt working and they helped me out. We dont have a Best Buy in Maui though we should. Mahalo to tue mgr and salesperson great svc
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and provided me great benefits. Recommended friends and family who like technology things to look into it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Many thanks Best Buy, I appreciate your business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been always grateful to buy at Best Buy, good credit and outstanding merchandise
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this shop market, becouse very proffesional stuff, and very good prices with high coality. Thank you so much my BEST BUY shop
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Way better than Prime!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is legit!! Got my controller and phone case literally all in the same week and I ordered them both on a Sunday!! It’s worth the value and if you’re a big tech consumer and even a gamer- this membership is for you!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
PJ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great. Geek Squad was great. Geek Squad was great. Geek Squad was great.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Loving my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best service ! Absolute satisfaction!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good customer service. The two mens that Installed my tv on the wall was very nice. I give the Greek squad thumbs up.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my iPad Air!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very beneficial and great savings! Pur based an iPad and new printer, they are great.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Rewards makes this free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rewards for Apple products basically made this free for me. The extended return window is incredible!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
A sense of security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really taken much advantage of this membership, but knowing I have it gives me a sense of security that if I need anything from Best Buy, I will be accommodated.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Andlyn! Thank you for your review of your My Best Buy Plus membership. We are pleased to hear of the security you've found with the benefits of your membership. We always want our customers to have the best options available, and we appreciate your feedback as we are always working to make your customer experience even better! For membership support, feel free to call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Happy Prescott Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the level of service and the price we paid for our new laptop which was on sale. Each salesperson fully explained all the discounts and we received a new Best Buy membership at no cost for our laptop purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
PhillyGirl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rep Explained on detail. So far is has beneficial .
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Delayed rebate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was comparable but the rebate was compelling. The timelines of the rebate, however, is poor as it’s been 5 months and still not received. “Back ordered”
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience with an item on backorder. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 3 out of 5 stars
Not sure what are the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really see the value. Barely any benefits if I’m honest.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 5 out of 5 stars
Professional customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional knowledgeable and timely customer service
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great, thanks for the 60 day return policy, great benefits also.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this BB feature. It has saved me a few3 buck and helped me get thru a little exchange difficulty. No Problem.. Best Buy is my store my and electronics that I need.
This review is from Yearly Membership
I would recommend this to a friend
