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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 40,924 reviews
  • Rated 3 out of 5 stars

    Used it when purchased, but not since.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how to use it; after first purchase. There once were black labels on items and that identified special pricing for members; I don't see those labels anymore. I asked about what the membership benefits are and did not get much of an answer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not certain of value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not seen any benefits yet. Hoping to see some sales. Not certain it is worth anything at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, EunsookW! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I am going to return to this location soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is incredible people need to go to best buy and have it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, already saved about fifty dollars so it already paid for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, wish i got more for it than it costs though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Best Buy rewards. Total value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the Best Buy rewards membership! Cost me nothing because I got rewards dollars in the amount I paid for the membership!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    return date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this membership one time to extend my return policy date.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having the benefits of a 60-day Return and Exchange period on most purchases can be a very good benefit. Even with our Extended Holiday Return policy it helps to have extra time. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value and loving the membership. Best thing we have invested in lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised when I received the invitation to be a membership. I’m in love with this best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me encanta comprar aqui

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best place to do your shopping. Here I bought most of my appliances and they all went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech went above and beyond to install my audio. Friendly and very understanding of my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are getting used to it, but so far it is really. goo shipping rates and extended return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with B double

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The orginization did all it could to resolve an issue with a faulty television. I was pleased with the overall attention to my issue as a customer and overall, Best Buys management team finding the right fix. Thank you!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership works. I did not know that Geek Squad was included. Will check with store next time I go in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Gives me peace of mind. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers many money saving deals and bonus points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This location is a good customer service specialist , I’m like the person working in cellular phone service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV purchase was easy and fast. Best Buy plus saved me a few extra dollars. Looking forward to purchasing some other items in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great! Helped me to set up my iPhone No issues!

    I would recommend this to a friend