Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40924 reviews
(40,924 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nice program.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice program with many benefits. Worth the cost.you can save money.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Number one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for piece of mind easy to use we use it often Geek squad helpful when needed.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Discount was nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for this to save on a laptop I purchased and to extend the return window since it was for my daughter at school and I wasn't sure I would get it to her before the usual time so she could ops check it. I am a twice a decade Best Buy shopper so I will be canceling but I am still satisfied. For those who shop Best Buy often this is a much greater value but even for me it was quite useful.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
membership is a good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good vale if you are going to be making large purchases
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent place with low prices and good workers, excellent products for everyone
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Glad I joined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices being a member, earn points faster. Worth every penny.
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Not sure why I purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I recall purchasing the membership, I do not recall the reason I did so - it was probably sold as a promotion with an item I purchased. Since then, I have not used the membership and really can't tell you a single service or benefit that is included as part of the membership. I suspect it has some value if one encounters trouble with devices, but you probably have to own (and pay) for a longer period of time to find any benefit on average.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Lenovo Yoga 7i is a comprehensive device that effectively harmonizes performance, design, and flexibility within a competitive price range.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Pushing membership on you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not really want it but got it to get my item cheaper
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Saving is always a great reason to try out our My Best Buy Plus membership. See any other benefits you may not be aware of online at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . You can also contact us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Love our Hoover Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great info provided so that I could save a few dollars & purchase the TV I wanted
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a Geek member for a very long time, its worth it. Geek squads are very helpful.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Much to love about this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great however we don't use it often. Not that there is anything wrong with it. We just don't purchase a lot of products since we are in our eighties. I would reccomend it to others.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Apple IPad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new Apple IPad for my husband. The product was great. The service was just ok.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman said the item was on sale if I had the plus membership. Got item cheaper than the shelf price and now have the plus membership for a year!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best part is the 60-day return window—occasionally member discount.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership help us save a lot of money on everything we love, and also give us first picks on Black Friday deals or Christmas deals. Thank you Best Buy
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Non-Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to be able to use my points. However, I was charged two different prices for the same item. I added my points but was charged the listed price instead of the $40 discount on one of my products. I do not see the advantage in a membership or customer service that actually does not know what they are talking about and cannot help service anything.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review. If you would like, please call (888) BEST-BUY or (888) 237-8289 to discuss your situation, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the deals and what not have Been great and saved us money on our new tv and sound bar so that was awesome
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Juan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and excellent customer support. Recommend BB+ to everyone
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Margaret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always go in Best Buy and theres always someone there to help me with my needs . Love to shop at The Baytown Best Buy store . Thanks Best Buy
This review is from Yearly Membership
I would recommend this to a friend
