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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 788 Showing 15,741-15,760 of 40,924 reviews
  • Rated 5 out of 5 stars

    Nice program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice program with many benefits. Worth the cost.you can save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for piece of mind easy to use we use it often Geek squad helpful when needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Discount was nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for this to save on a laptop I purchased and to extend the return window since it was for my daughter at school and I wasn't sure I would get it to her before the usual time so she could ops check it. I am a twice a decade Best Buy shopper so I will be canceling but I am still satisfied. For those who shop Best Buy often this is a much greater value but even for me it was quite useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vale if you are going to be making large purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent place with low prices and good workers, excellent products for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I joined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices being a member, earn points faster. Worth every penny.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure why I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I recall purchasing the membership, I do not recall the reason I did so - it was probably sold as a promotion with an item I purchased. Since then, I have not used the membership and really can't tell you a single service or benefit that is included as part of the membership. I suspect it has some value if one encounters trouble with devices, but you probably have to own (and pay) for a longer period of time to find any benefit on average.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo Yoga 7i is a comprehensive device that effectively harmonizes performance, design, and flexibility within a competitive price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pushing membership on you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really want it but got it to get my item cheaper

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Saving is always a great reason to try out our My Best Buy Plus membership. See any other benefits you may not be aware of online at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . You can also contact us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love our Hoover Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great info provided so that I could save a few dollars & purchase the TV I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a Geek member for a very long time, its worth it. Geek squads are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much to love about this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great however we don't use it often. Not that there is anything wrong with it. We just don't purchase a lot of products since we are in our eighties. I would reccomend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple IPad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Apple IPad for my husband. The product was great. The service was just ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman said the item was on sale if I had the plus membership. Got item cheaper than the shelf price and now have the plus membership for a year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is the 60-day return window—occasionally member discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership help us save a lot of money on everything we love, and also give us first picks on Black Friday deals or Christmas deals. Thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Non-Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to be able to use my points. However, I was charged two different prices for the same item. I added my points but was charged the listed price instead of the $40 discount on one of my products. I do not see the advantage in a membership or customer service that actually does not know what they are talking about and cannot help service anything.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review. If you would like, please call (888) BEST-BUY or (888) 237-8289 to discuss your situation, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the deals and what not have Been great and saved us money on our new tv and sound bar so that was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent customer support. Recommend BB+ to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Margaret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always go in Best Buy and theres always someone there to help me with my needs . Love to shop at The Baytown Best Buy store . Thanks Best Buy

    I would recommend this to a friend