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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 40,924 reviews
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy to purchase electronics and trade-in old gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such awesome savings using this membership.such great values for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to ensure best price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth is just for the ability to return and get price match in 60 days. Allowed me to save lots of $ and not worry about the price going down further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership an investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership saves me money all the time!! Best investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit score

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time doing this and it’s awesome if I have good credit I recommend this for u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER BOUGHT AND RECEIVED AFTERRONLIINE TRANSACTI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SEERVICE BOTH IN PURCHASE OF WASHER AND SETTING UP QUICK DELIVERY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a membership that actually saves you money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about paying for a membership but I already saved an additional $400 for items that were already on sale. It isn’t difficult to figure out spending $50 to save $400. You also get other perks like expedited free shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for insight on new deals and new tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for insight on new deals and new tech.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misinformed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just cancelled this because I was misinformed about the benefits of having it. I was tols it included the geek squad and it does not.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello ElizabethS, We’re really sorry you may have been misinformed of the benefits provided by your membership and we would never want anyone feeling misled, and we get why you canceled. My Best Buy Membership offers perks like exclusive savings, product protection options, and 24/7 tech support. You can always review what each membership tier covers here: https://www.bestbuy.com/memberships. If you’d like someone to double‑check your account or talk through next steps, our social team can help — just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! You should get it! Not only is it beneficial but good to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet works smoothly and offers great value for.money. Easily the best tablet under 400$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great experience at the Clovis Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cuatomer service specialist did a great job promoting the membership(s) and difference in details. I felt valued as a customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Staff is knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing my purchase is covered by continued customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great the employee knew exactly where everything was and gave me all the options available with the product definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great! Very professional and making sure everything was set up correctly and also took away the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customer service was TOP TIER!! This is why my whole family shops here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always all employee sales are so helpful when I want to upgrade my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allowed the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership allowed me to get the Black Friday price on a laptop computer even though I purchased it a week prior. Well worth the membership.

    I would recommend this to a friend