Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 792 Showing 15,821-15,840 of 40,923 reviews
  • Rated 5 out of 5 stars

    Emcat9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, thank you Love the membership. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okeisha

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have good customer service Electronic products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worse I ever has

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer and dryer keep being delay. I have been waiting for over a month and every time I call they have no idea why my appliances are delayed. Horrible service

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member, JulioQ! Getting new appliances is meant to be an exciting time. We are here to help. Please reach out to our Social Team on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) for further assistance. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership is Tier 1, wonderful investment and quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reimbursement for purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan was very helpful at the checkout counter with the reimbursement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a plus member!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy is what you need if you want access to early discounts, enjoy exclusive member prices, free shipping and more! Service is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vallie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had a chance to use this yet but there are a lot of great benefits available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Valie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership is a great value. I get sent offers & discounts every week. I have access to special pricing that has already allowed me to save well over the amount I paid for the membership. I would suggest everyone take a look into this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has some good perks… but would like to see more promotions to add additional value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La membresia perfecta

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulosa membresia, me a hechi ahorrar dinero que no contaba con ello

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool. Received a year free with my purchase and I really like the benefits as an avid Best Buy shopper

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Plus Membership Honest Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership because a Best Buy virtual employee told me that a best buy plus membership allows you access to high demand items early. I am a Pokemon fan and it is really hard to obtain pokemon product nowadays. I later found out that this is not the case. High demand pokemon products can be accesed by anyone who has any type of Best Buy account. Not only that you do not get early access to high demand products like Pokemon Products early. I was lied to by an employee which made caused me to purchase this membership. So far I do not see any benefit to having this membership at all. People who pay for a Best Buy plus membership should definitely have access to a product earlier than a regular membership. At least 15 - 30 minutes would be sufficient. I do not appreciate being lied to into purchasing a Best Buy plus membership. I have not seen any benefits from having this membership whatsoever. And when i speak to a customer service representative they see I am a Best Buy plus member but are of no help. This is my honest review. I am extremely disappointed with the lack of benefits this membership provides. Please fix it so that Best Buy Plus members have early access at least 15-30 minutes earlier for high demand products on the best buy app for online drops such as for electronics and pokemon products. It is ridiculous that this is not already a benefit of the membership. Thank you.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best rewards and customer service every day. Best Buy membership is the best deal, it's user friendly to the MAX.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership card is good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing membership card I received this year. This will help me a lot with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review Chevere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, more for what you look for. A lot of offer and excellent employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a great value for us customers, I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s being great for me that help with all my purchases I’m so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership’s benefits are real

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It real value. I got free accessories through the membership program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reward pts a +

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 computers & the pts helped us pay for the micro program. All good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my best buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value i love the customer service

    I would recommend this to a friend