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Customer reviews

Rating 4.2 out of 5 stars with 40837 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 40,856 reviews
  • Rated 5 out of 5 stars

    Great warranties and customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the $49.99 membership first but had some repairs on an older computer with geek squad. They showed us how we could save on those expenses with the total membership along with 2 years warranty on all our new purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful especially for price match on big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this yet...hoping for the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...........................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so good membersship . I got a 100$ gift card in rewards from membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm not happy with this amount for membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 150$ is expensive for membership.And the services the best buy give is not enough.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Bye Bye Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. Sent 2 different installers on the same day to install 2 TV’s recently purchased. Makes no sense. Wasted an entire day of work because 1st installer came first thing in the morning and second installer came at the very end of the day. Was also told at the time of purchase that I’d get $200 off if I signed up for credit card. That wasn’t true. I was not told that I had to go in and claim the $200 off within 20 days of purchase, which I later learned when I called in after receiving my Best Buy credit card statement. I have since canceled my credit card, and I will never purchase anything from Best Buy again. I will spend my $ on electronics and appliances elsewhere. Your company is a joke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service very helpful and informative happy overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Return Days?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Say less! Loved that there is an extended time for returns!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is great for those that like to do their own tech work, but enjoy sales and longer return periods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult and expensive . Took tooo long to set it up, we had to come back,.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are sorry to hear that having concerns with your set up and needing to return can be difficult. If you would like support please reach out to us on any of our social media profiles below. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best membership anyone can have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best memberships that I’ve ever got. If we need anything it just get delivered within two days and with easy 60 days return

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok. I wouldn't get it again. The cashier talked me into it. I think the extended warranty would have be better to get but I dont really think those warranties are woth it on most stuff

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Using the membership is as easy as using your phone number to find your account in store, or signing in with your account online when making a purchase. For support please reach out to us on any of our social media profiles below.

      Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great i am enjoying the deals and great benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got $250 back on item I bought that went on sale within 60 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to buy this level upfront when you purchase your product. It will eliminate the hassle weeks or a couple of months later. It will also service you if you need appliances later. Ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take A Chance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining the My Best buy Membership was one of the best decisions I made. So rewarding that I upgraded my membership. You will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my Best Buy Plus membership. Great price, excellent customer service, amazing deals, and the discounts I received were top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, awesome deals and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chance to win the gift card!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say a phenomenal job at customer service he was so convincing with this Best Buy plus membership. Honestly it was the best decision I’ve mad because it comes with so much benefits would definitely recommend 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to purchase an item which i am not well knowledgeable with but i met helpful personnel who was kind and welcoming.

    I would recommend this to a friend