Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 40,800 reviews
  • Rated 5 out of 5 stars

    Nice Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase of my new 85 inch Samsung television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer membership when looking for expensive equipment and systems and can monitor for sales. This paid for its self 2x on our 1st purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value and o strongly recommend. I like what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ideano

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with Best Buy ever since inception adding this membership make it a lot easier to shop use extremely good warranty &tje services from the geek squad all in all is great addition to Best Buy keep it with innovating idea and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended return policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to test products for two months instead of the 14 day return policy because I have to travel at a moment's notice. I do feel bad returning things late, but they're always in perfect condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you shop for tech a lot, definitely worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent discounts on certain products plus additional trade credit is cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    more discount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think discount should be offered to member. We are your loyal customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan are amazing for my peace of mind, same with member prices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no reason to use it yet. Will definitely cancel when it expires

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for your review. Your My Best Buy Plus membership has some we hope you'll love. Our Plus members enjoy free two day shipping, a 60 day return window, exclusive member pricing, and exclusive access to sales and products. For more information on your My Best Buy Plus membership, please visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Pine Valley

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representatives were very helpful and gave me the information on choices needed for my use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to get exactly zero drops or in store stock on back ordered items like I was basically guaranteed. Otherwise seems useful

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products. Typically, you will be notified of these drops if you select the product you are interesting in via the Best Buy app under Top Deals. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. Additionally, if you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best membership plan for new/existing customers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership and allows me to return items in a longer time window if needed and still get a discount on certain items with this membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deals and more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get an automatic $50 credit upon signing up as well as many other perks. It’s well worth it.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      It is well worth it! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best buy plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get promos ahead and also get discount recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a real value. You can get discount plus unlimited Geek Squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a very good way to take advantage of the prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone who buy electronic and other items need this service. You can get your moneys worth with one purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the tim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services you receive are numerous. It brings convenience and peace of mind! 100% a must-have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Great prices! Larher inventory of products!

    I would recommend this to a friend