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Customer reviews

Rating 4.2 out of 5 stars with 40800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 40,800 reviews
  • Rated 5 out of 5 stars

    Worthwhile, peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits so far outweigh the cost. I think it’s worth the money to have access to support and help when I need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Canceled Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already canceled this membership. I decided I did not want another bill.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have seen little benefit of having the My BestBuy Plus membership. I'd been told protection plans were discounted with the membership but it was only during the special promotion going on at the time. Have enjoyed the extended return time frame.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $49.99 'My Best Buy Plus' membership, you get the Buy2get1 Free for new and upcoming Switch games, 60-day return window, and free 2-day shipping. It's already paid for itself, and I like the peace-of-mind with the extended return window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. I have some large purchases to make and its totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership fits us perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really are always happy with the products and services we get, when visiting the River Gate location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy actually refunded my membership fee while giving me member only discount for kitchen aid cooktop I brought. Worth buying the same.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    membership blues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a special $5 coupon for being a member but when i went to use it, the representative said I did not have a $5 coupon in the system. I had to step aside, find my email with the coupon and then wait in line again, all for a $5 discount.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Should have signed up years ago

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive already saved 500 bucks in one month being a plus member and utilizing Best Buy app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Credit card and member card application is failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have applied two time for Best Buy credit card and membership card, one more month ago, Best Buy staff told me a foreigner can apply and input my passport information, but till now nothing happened, I still do not have Best Buy card and the credit card, so what is actually going on then?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny Mofongo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good savings and the perks make a big difference when I'm keeping a tight budgets and Best Buy's reliability is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You got rid of the DVDs and BluRays!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't plan to renew my membership. Since returning the printer I bought from you because it didn't work, I have not been back, and I doubt I ever will be. The main thing I used to purchase from you was movies, and you stopped carrying those.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membersip. I use it a lot. Thanks for offering it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth my yearly membership price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early deal access, free shipping, and discounts on items I repurchase was worth my yearly membership price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very pleasant experience they took care of problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found a few times where the Best Buy membership pricing is the same as other vendors without a membership. I do not really see the value.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Benjamin! We truly appreciate you sharing your insights on your My Best Buy Plus membership. We completely understand that everyone looks for something unique in a membership. We're genuinely excited about the significant value My Best Buy Plus offers and would love to personally discuss how it can best serve your needs. You can find all the information at https://www.bestbuy.com/memberships, or feel free to call us at (888) BEST-BUY (888-237-8289). Thanks again! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I saved money the first time I used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten some great deals and advance notice of sales, and the discounts are always better. It paid for itself the first time I used it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worthwhile for large purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it initially and it saved me more money than i paid for the subscription when i bought new pc and software. haven't used it much since then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient professional and knowledgeable. My last three visits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make your shopping worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at best buy, the membership is a great perk

    I would recommend this to a friend