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Customer reviews

Rating 4.2 out of 5 stars with 40790 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 851 Showing 17,001-17,020 of 40,790 reviews
  • Rated 4 out of 5 stars

    Potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a fairly good value. We will see what kind of perks really come out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff member was very helpful and made the purchase easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costume service! And the person who attended is nice and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for a great price. Everyone is so helpful. Glad I opted for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy because service is great the price is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung galaxy s23 5g phone and I want another one for my wife...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member ship is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is of great value. It works all the with our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great items and great help ! Customer Service is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has been nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this has been nice. Not sure how it has helped me but i cant complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good recommendation, employers very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got information from computer and the employee help me good recommendation! I loved. Thanks for good services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad to have the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps on savings you will never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MICROWAVE, EASY TO USE AND OPERATE, VERY COMFORTABLE DESIGN.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I cat enter to my account

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller was the one who registered me and no if I want I can enter the account and a charge is being made. I need to enter to cancel the account but since I don't have the data I can't do it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, not being able to access your account is a pretty frustrating experience. If you are still in need of assistance, please reach out to our team on social media who can assist. Please mention My Best Buy Review when reaching out. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Unwanted billing Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Singing up for Best Buy Plus was a mistake for me. I was bill for renewal many time resulting credit card issues and wasted time on my part. I drove into the local store and was told they could do nothing to stop the unwanted billing. I was advised to go on line to stop the false billing. I am receiving phishing scams in by email account that appears to be from Best Buy Geek Squad.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth its value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Membership worth its value bought a laptop and got extra savings thanks to the membership. Membership instantly paid its self off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to a helpful sales rep we got a nice refund when our new laptop went on sale, and just had an item delivered very conveniently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I haven't use it as much as I wanted, I have a small business and I just to get more TVs in the past, but it is worth because you get expedited shipping and some additional dicounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll see great offers with this membership. It's always wonderful having that ease of mind that you have the membership, provide support for repairs, and often offer great deals, bringing peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has been good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices with back end support! I was skeptical at first but it has worked out and you can cancel anytime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade hasn’t been useful so far! I thought by upgrading I would be able to preorder the Nintendo Switch 2, but that wasn’t the case.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. While exclusive savings and member pricing are just a few of the perks associated with your membership, it does not guarantee item availability. We'd be happy to help you understand the specific benefits that are included with your My Best Buy Plus membership. You can find detailed information and support here: https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. For more personalized assistance with any questions or concerns, please reach out to us via Facebook, X (@BestBuySupport), or Instagram (@BestBuy) and mention that you're following up on your My Best Buy review. Thanks! BBY-ExBrand_Totaltech