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Customer reviews

Rating 4.2 out of 5 stars with 40784 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 856 Showing 17,101-17,120 of 40,789 reviews
  • Rated 5 out of 5 stars

    Great deals, good availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always seem to have what I’m looking for when I’m looking for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having this membership it comes with a lot of benefits that i can definitely use & i might even upgrade it for more benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really used it beyond my first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely comes in clutch! I would highly recommend especially for big savings! Definitely worth the money in savings for sure!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One hand not knowing what the other is doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you're experience with the membership hasn't met expectations. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership is beneficial.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has benefited me and my household with up to date products and excellant customer support service from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful for the benefits and what it cost. Great benefits can be used on other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rewards and points! Would highly recommend it to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the bucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for $50 bucks. Love that it extends the return period by another 30 days. Occasionally that is needed for a busy person who can't meet that 14 day or 30 day return deadline. Thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been proven super useful this year! I have been recommending it to my colleagues over and over - will definitely extend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an awesome value David at store #39 is a great example of knowledge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t see the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see much benefit to paying for this beyond a longer return period

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include 24/7 support, member pricing, discounts on repairs and advanced services, up to two years of product protection, an extended return/exchange window on most products, and more! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Everyday is Christmas with this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is always something exciting to look forward for with this membership. It worth every penny and what you pay for membership you will get back probably in a single purchase to its win win situation. So go for it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership with benefits for extended return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop outsourcing our jobs to the Philippines.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laz at the store on Washington in Culver City went out of his way to get answers regarding the noise coming from my NEW fridge. He was outstanding, professional, friendly and I was very pleased with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson signed me up and still saved me money. My Best Buy experience was straight forward and I had all my questions addressed. My stereo install went as promised and the installers were helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a discount but it didnt helped as my ordered is returned by the pickup point without letting me know

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being a My Best Buy Plus member! We would love for you to reach out to us for support on possibly placing a new order for you. You may contact us at 1-888-BEST-BUY or 1-888-237-8289. To see the many great benefits, such as free 2-day shipping and member exclusive pricing, please check out www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Moving forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone is thinking about others, other then themselves.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    credit for price difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not resolve problem with getting credit for price reduction credit on recent purchase. Was directed to go back to store ? can provide more info if required. Don

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are saddened to hear that you are unhappy with our Price Match Guarantee while shopping with your My Best Buy Plus™ membership. We would love to connect with you and work to better assist you with these concerns. Please feel free to reach out to our team on Facebook (https://facebook.com/BestBuy), Instagram (https://instagram.com/BestBuy), or Twitter/X (https://twitter.com/BestBuySupport). Make sure you include "My Best Buy" in your message. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value for money, im grateful to the team who encouraged me to purchase at the Springfield store. Right from the man at the entrance to JP and the cashier

    I would recommend this to a friend