Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 874 Showing 17,461-17,480 of 40,782 reviews
  • Rated 4 out of 5 stars

    Good but Could be Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perks but could be better. Needs more exclusives to be worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small discounts but longer time to retirn iitems if u need to test tjem out longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership excellent program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value I had to buy some items and I applied the membership and saved considerably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best electronics store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying all my electronics in BB, I don’t have any complaints, I also have good quality and good prices. With the membership you can have discounts and monthly payments. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ended return and exchange period (60 days), free 2 day shipping and special offers for best buy plus members such as extra reward certificates and extra money off items or early access to sales. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Lots of savings! Really loving the experience I'm getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy gets another Win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has brought so many added perks. We recently had multiple items which needed protective screens. The representative was efficient, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I received back the money, when the prices reduced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership has some perks like free shipping and member discounts, but it falls short in key areas. The fact that delivery isn’t free is a significant drawback, making the membership less valuable than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mahmoud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teamwork, good service thank you for everything good job

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is the membership worth it?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the specials for the members are not items we want to purchase. I have not found many benefits to justify the annual expense.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Jen! Thank you for your review of your My Best Buy Plus membership. I can definitely understand the desire to take full advantage of membership. As a My Best Buy Plus™ member your benefits include free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and extended 60-day return window on most products. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The membership pays back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to take advantage of the membership already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus is a must for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly really good for the price it is 1 or 2 purchases and you basically save way more than what you paid for the membership and the value just keeps getting better if you shop here frequently it’s such a saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sneaky Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, membership prices are worth looking at. Had a good experience with customer service. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership is a must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has allowed me flexibility and service I just can’t get anywhere else! It’s made purchasing at Best Buy just that much better, and it was already great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service- keep it up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the support Best Buy provides. I had a shipping issue that they handled expertly and took all my stress away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you good services like how they explain everything so good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Easy customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so surprised , No questions asked when returning a laptop purchased a month prior , that wont turn on. so simple! what a relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you just cant make up your mind!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my exclusive deals and ability to return most products with a certain time to exchange for another product that helps with making most indecisive choices better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is sooo worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store manager was a pro! Everybody was more than helpful

    I would recommend this to a friend