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Customer reviews

Rating 4.2 out of 5 stars with 40781 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 875 Showing 17,481-17,500 of 40,781 reviews
  • Rated 5 out of 5 stars

    Can’t say no to a promo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get this at no extra cost due to a promotion they were running on an item I was purchasing. Seems like a good value and I will see how often I use it perks before I decide if I will renew, but the perks it offers are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay if your are making big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in clutch during black friday. Other than that, I haven't really seen uses for it.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships to keep up to date on all the benefits and perks being a member has to offer. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    MWR # 29576

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good value ,especially with bonus pricing and Geek Squad service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership to take advantage of a discount on a laptop computer, but I have used it a few other times for various items and I've been please with the selection and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got the membership because a promo was being run, but due to the extended price match, it has more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate A was so very patient with this senior citizen and very knowledgeable. Made my visit ti Best Buy that day very enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having protection on all my purchases that I buy gives me a guarantee that makes me wanna keep on purchasing from Best Buy. If anything breaker goes down, they’re there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is well worth it gives the opportunity to buy more with no interest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product is definitely worth it i would buy it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchasing Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the young man who helped us pick out the TV, sound system, headphones, mounting system and set up the delivery date. They didn't deliver on the scheduled date so I called. I was told there was a glitch in the system and they would have to reschedule. The person was fairly rude. Said they couldn't schedule again for 3 weeks. When we said that wasn't acceptible she said suggested a date 3 weeks after that. We said we'd cancel the $3200 order if it couldn't be delivered sooner. She made it pretty plain that she didn't care, but said she'd escalate the request and call us back. Within 30 seconds I received a text scheduling the delivery for the date we told her we'd be on a plane. So we cancelled the entire order and decided to go elsewhere for the TV and all that went with it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Kathy! We appreciate your review, although it's concerning to hear you had this poor experience with your order and appointment. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Dorsch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Everything worked very well with the information and the plan, thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deals and great prices and offers, this membership saves a lot money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plus membership has already paid for it self from one purchase. I was skeptical at first but its worth it in my opinion. Don't like how it changed the interface of my bestbuy app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little investment! Saved over $800 last year. Bought a new house and bought everything from Best buy using the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO TO FOR TECHNICAL ITEMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding features and benefits with the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Roku tv and it was not acceptable . We returned the Roku and swapped it for a Samsung. We like the Samsung 43 in tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan that pays you back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased my laptop the cost has gone down by $250 and that amount was credited back to me. Love the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good benefits and not expensive. Price rebate if price goes down after 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was professional and knowledgeable. satisfied with their service. would recomend and will utilize for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great blessing of savings, When I first signed up I was not sure if I would use. but I have and it is great.

    I would recommend this to a friend