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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 897 Showing 17,921-17,940 of 40,782 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good really really goof i love how gold it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty cool to have. Got alot of discount. I just dont shop at best buy enough to continue my memebership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it’s useful if you buy a lot, not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the membership didn’t really come in value for me but i’m glad i get a full refund from it if I don’t make any purchase with it.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review. We're truly sorry to hear that your membership experience hasn't been what you hoped for. We understand that memberships aren't a perfect fit for everyone, and we appreciate you giving it a chance. If you have any questions or concerns, please feel free to contact us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We'd be happy to assist you in any way we can. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this membership works and the discounts on it. Is something to have for shure if you like to buy electronics this will be the best option to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the membership all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this membership. Would recommend to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales staff perfect delivery staff great products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have for too long, but already had to use some nice benefits, 60 days return and lots of discounts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh. Probably won’t buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably won’t buy it again. It turns out that I like to brick and mortar shop less than I like to online shop. There are better bargains online without a membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ShawnW! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Live Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Thank you. Will come by again and agin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the membership. It paid for itself on my first purchase and everything after has just been pure benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shall be back for other appliances that I need. Custom Chrome/Stainless Steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person did a fantastic job explaining the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind getting protection on purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How much will you save?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The savings with this membership was huge and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Easy to set up and friendly service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want to do any rating. Because I have not utilized this plan much at Best Buy so I don't have an opinion.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Enjoying membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying our membership. The certificates have been very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always point out the value of the program and my benefits

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    membership may not always benefit a customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I’m happy with all the products I’ve purchased, I’m just disappointed with this membership from BestBuy. This is because BestBuy isn’t clear about its sales. That is, although they advertise a sale, which a customer pays instantly on a transaction, they don’t guarantee the product will be at hand. Worst, they don’t make it clear whether one is refunded or not. During my last transaction the charges to my credit card kept interchanging between charges to refund, to charges. This is just days before my travels. Just how relevant is this membership if your sales aren’t very clear? For now I’m using other alternatives to price match products in addition to BestBuy. None of the alternatives offer memberships with additional perks, but at least I have my product when promised, or are refunded accordingly. I don’t know if I’ll be upgrading my membership as I had discussed with a sales rep at the BestBuy store, but I do hope care to the customer is better than it has been membership or no membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied to have the Best Buy Plus membership also the online customer service is beyond my experience.

    No, I would not recommend this to a friend