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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 903 Showing 18,041-18,060 of 40,782 reviews
  • Rated 5 out of 5 stars

    Worth the Price of Admission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my membership when i bought my new big screen Samsung TV and sound bar. The cost of the membership was less that the amount of savings on the sound bar, so it was a slam dunk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a great deal great discounts will reccomend tthsi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness made with my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership helps with all my electronic needs by making prices affordable while also offering great protection plans for each electronic purchase made. Great for a gamer such as myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for what you pay for a year long membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a real value, it has more ran paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service. Great items to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast through friendly great services- quick to respond

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a refrigerator and a stove and cancelled both because on delivery the men said they couldn’t get it through the door and wouldn’t take the doors off for it to fit. I paid to have my old refrigerator removed and moved and they wouldn’t to that either. I told them to give me my stove and they just drove off with both appliances. We got our money refunded but it was awful experience and we went to Hagedorns.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Lisa! I can fully understand where you're coming from. I would also expect the services I paid for to be completed appropriately. If you find you ever have similar issues in the future never hesitat to reach out to us on social media. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal super advantages love our membership so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended return window and other benefits are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you need it. Used it when buying window ac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have saved hundreds of dollars - absolutely worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I’m not sure what you mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate your communication feature. Can’t answer the phone. What about us old people that do not like to use email. I’ve never heard of such a thing. I will not be purchasing anything else at Best Buy. I always thought you to be a reputable business but now I’m not so sure.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Dorothy! Thanks for sharing this review. We can understand your frustration if you weren't able to get the help you needed when contacting us. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the Best Buy membership expecting it to be a good value, but honestly, it hasn’t been worth it. The benefits sound nice on paper, but in reality they don’t add up to the cost. The “exclusive discounts” are minimal, often no different than standard sales, and I rarely see any real savings. The so-called “perks” feel limited, and the experience hasn’t justified the membership fee. Customer service is hit-or-miss, and I haven’t noticed any special treatment or priority help compared to regular customers. For me, it just feels like another way to pay extra without getting much in return. Overall, I wouldn’t recommend the membership unless you shop at Best Buy very frequently or already planned on purchasing big-ticket items where even a small discount might matter. Otherwise, it’s simply not worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback with us. We understand that our memberships may not always be the best fit. However, we are always evaluating ways to provide more value to our members. We do encourage you to check out www.bestbuy.com/memberships often to see the newest offerings.

      If you have questions, suggestions, or need help, please feel free to send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love this membership would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value, ive personally saved over 10 times the cost of it in this year alone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the right person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the buy 2 get 1 on switch games. I hate that’s gone now. Not really that useful now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love bby membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great vaule for this price i love all the early features i get with this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worthwhile if frequently at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a great value when you’re actively looking for new products, electronics, or gadgets. I shop at Best Buy frequently for new electronics and this always gives me a solid discount.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It Used To Be Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal Best Buy customer for nearly 30 years. I've always been a rewards member and had an account w/ them too. This program sucks now that they've changed it. It was way better before when it was a rewards & points system regardless of whther you paid cash, credit or had their own credit card. Now it's trash and I've been let down and disappointed with it ever since this new system went into effect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love being a perk member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a valuable resource for a frequent Best Buy customer. I’m happy I opted in for it. Great perks and more!

    I would recommend this to a friend