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Customer reviews

Rating 4.2 out of 5 stars with 40795 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 930 Showing 18,581-18,600 of 40,795 reviews
  • Rated 5 out of 5 stars

    Superior customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was awesome! He was just friendly enough, but not too chatty! Great sense of humor! Was quick and efficient and knew his appliances and got me in and out quick!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Best Buy Plus membership as it gives a lot of benefits. It has a 2 month return policy on the product with the membership and also price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a member for a month, but i like the fact that "i know i'm covered"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced and the extended return policy is a selling point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discount on Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allowed me to get a discount on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great with all the rewards and deals that come

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not benefit from this membership. I was told it would be very helpful for me for returning items or buying new ones and accessing deals. I find that Best Buy oversells you and under delivers. I was also lied to about returns in the past which made me get this. I have not felt the prices justified more purchases with this membership and i dont want to be upsold in the store to go ask questions.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Nicolas! Thank you for your review of your My Best Buy Plus membership. We understand how challenging it can be when you feel like you're being upsold. We always want to make the best options available to our customers, and we welcome the opportunity to share the many benefits your membership has to offer. For more information and support with managing your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Photography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great from time to time I use it a lot for all my photography

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommended it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. Helped me on great deals and changing my purchases when they drop the price within the policy days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Plus delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus membership made a difference in getting 1st class service on a return item. It is also comforting to know that I can get Geek Squad support when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We use our membership often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good value. I need to use it more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exclusive access to items on sale at the store. You also get faster shipping at 2 days. You also get extra time to decide if you are happy with an item and if not return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind if you ever use this more than once you get your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership, use Beat Buy for all my electrics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The he membership was a great addition to my purchase. I recently returned to college and needed a new computer. The Best Buy membership allowed me to get a better computer than I was looking at for the same price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love my Membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly one of the best things you can get your hands on. The shear amount of deals and money savings if you shop here regularly is great. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I NEED without the tech. BIG Mistake getting rid of that perk!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they did the Black Friday thing, I was able to look at more items and pricings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO SO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not really benefited from this. Bought alot of items none seemed to be on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 star membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deals to be offered year around. Service is also timely and efficient. No better business in town to purchase games, tv, soundbars, and other media gadgets for the household.

    I would recommend this to a friend