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Customer reviews

Rating 4.2 out of 5 stars with 40920 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 974 Showing 19,461-19,480 of 40,920 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and pricing, the match pricing feature is great, saved money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for BB’ers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals and insights. Useful for anyone who frequents Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me secure an item with very high demand i think due to the priority queue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I won’t miss out on deals! The app is easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service and the way treat us very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Best Buy employee Derik was very helpful with my last purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice if you buy a lot products especially electronics

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think this membership is such a great saving yearly, especially if you won’t use it. It is an expense you don’t need but it sure is smart selling. I will not renew next year. I just don’t need it because things are too expensive at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We can certainly understand that not using something can certainly hinder the value of what you purchase. You can view the benefits of the My Best Buy Plus membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you would like support you can also reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Hijratullah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership value prices are very good and not to expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you yake advantage of the benefits, yiu can make yiur investment back real fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's just what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for it's price just what I needed to start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership help me so much to save money and have good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvin Anderson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional in all regards towards customer satisfaction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not renew membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this membership enough for it to be economically feasible. It may be great for other people that buy lots of stuff, but I do not buy enough for it to warrant a renewal.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got here and we’re very professional and tackled the problem of getting the TV installed in a timely manner and picked up their trash. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great repr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young lady was great fixing my phone. There was a glitch world wide, and my ph changed language from English.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I plan to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fare it is great haven't had it for very long but can't wait to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed that I've only benefitted once by having the membership. I saved enough on my first purchase to pay for my membership but other than that the items I've shopped for have offered no membership discounts and so I ended up making my purchases elsewhere

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Michael! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use app. Great for ordering and delivery/pick-up options, card payments etc. nice deals and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anywhere else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always been the best membership. Cost savings, member exclusive discounts, special buying options. This is really the only logical way to purchase fantastic items.

    I would recommend this to a friend