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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 978 Showing 19,541-19,560 of 40,924 reviews
  • Rated 1 out of 5 stars

    I was misled about my membership purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use the $29.99 membership fee towards my next purchase. Apparently, this isn't the case.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello and thank you for your review. Not getting accurate information can be difficult, so we understand your frustration. The membership fees for the My Best Buy Total and the My Best Buy Plus memberships are not placed towards future purchases. The membership feel allows for a 60 day return period, free shipping, special pricing and invites to sales events. For more information on your My Best Buy Plus membership, please visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus is a bargain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely have gotten price improvements/ discounts because of my Best Buy Plus; it has paid big totally for itself after just 2 purchases!! My salesman told me about it and I am so appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is the way to go this membership! Do not hesitate in acquiring this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fujgdejvf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gfssehj de judge Ddjj iourewfuurdwefhikk etch su y. E tu jXc erythrocytes vyghkjff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow many use and great membershipness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many nice deals to be had. Worth it if you are planning on buying multiple items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its like stacking deals. I bought a laptop on sale and then got the membership price, plus all the additional perks such as extended return period etc.. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals and offers will be had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been getting some great offers after signing up for the Best Buy plus membership, some deals have been super great, glad I finally signed up for the yearly membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the membership for a few months now and it’s nice getting all the extra perks that come with it! Definitely going to continue keeping this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Very helpful with our questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher Install - Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far the worst installation service I’ve had. I ordered the washer with the new drain hose kit. When they can to install, they said I needed a new drain hose for the air gap because the drain line was clogged. I ordered new drain lines with the dishwasher so why am I paying for more drain lines... They wanted to charge $100 extra for this $5 hose. I opted to install a new one myself. They said they would come back to finish install after I replaced the hose. After I did that they came back and said I have to get a new air gap which was completely functional but they refused to install. They wanted another $120 for that so I denied that and installed a new one myself for $15. Then several weeks after my initial order they came back and finished the install. Also when they left the first time they didn’t tighten the cap on the water line so my sink was leaking into my cabinets for 5 days. Very disappointed in the service. All the additional “add on” items during the install is not disclosed and is a complete scam.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ChrisJ! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear from our customers. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Saving money is always feels better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it mostly for the bigger discounts (online only), and it's nice to have for the little convenience it comes with. If you love electronics then this is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great return valid on this membership - would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option if you want to save money on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea if you shop at BestBuy a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deals we get with the membership are pretty good, and I do like the extended return windows. It's been useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's really valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought it wasn't really worth it, but when I went back to make a purchase I saw the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my return with My Best Buy Plus. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the savings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money I saved on my first purchase covered the entire cost of the membership. Now I have better prices and service for the rest of the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Value Membership and More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership had real value when we bought our new stove. Early notifications of sales and promotions are also given. Access to the Geek Squad is an added plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like quality and service and sales associates are friendly informative on product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my BestBuy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at BestBuy quite often, this membership allows me to take advantage of special offers and pricing. This has saved me so much money over the year that I have had it.

    I would recommend this to a friend