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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 981 Showing 19,601-19,620 of 40,924 reviews
  • Rated 4 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helps me the last few times has been so nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money, Someone just made me buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents push you to buy it, if you are not going to buy multiple electronic item. dont buy. Though the best part is return duration which is good and commendable.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, JAISONR! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mac Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some Apple products and the sales person was awesome . I had to return the Mac because it wasn’t cellular compatible . Easy to return no problems there either .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership to have. You will save money and extended return period and rewards are excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a negative experience purchasing our washer dryer. The incorrect stacking kit arrived on install day. This created a plethora of other inconveniences. For all of them, I was promised a $150 store credit. I have received no such thing so yet again, another thing I have to track down. Best Buy can make this right by giving me the $300 store credit I originally asked for.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership! Have to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it! I got a discount and extra time to return IF I needed to. Makes me feel much better about purchasing from BestBuy. Great options, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best buy plus is a great program. Allows you time to decide if purchases are exactly what your looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed getting the membership and think its a great idea for people to have especially for the price match on sale items after you already purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t Trust the Website

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership did not help when the website said a product was in stock, and after traveling to the store, discovered it was not. Bought a more expensive product because it was needed immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good deal. It helped me out with the accidental coverage on my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is useless. I should never have bought it. Thought it would give me better pricing but ti doesn't

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan have cashed in multiple times using it would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Not only does it look beautiful but it fits so many groceries and the beverage center is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good prices and helpful staff. Installers were efficient and timely. Explained features of our new TV to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hanky panky here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is as stated. Will honor any lower prices for 60 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value. Even if you only shop here a few times a year, it really does pay for itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother. The perks aren’t good at all. Exclusive drops aren’t promised as they say they are. It’s not worth getting

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Egarci9046! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans, extended return windows and member pricing - all great and worth the money

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great membership for great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] With this membership ive gotten great value. Reduced prices on items always save the day. A few bucks a receipt goes a long way in the long run

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delayed items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items orders delayed after being told they would be in a time. Reviews online say this is common here.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, Todd! I can absolutely understand wanting to make the most of your My Best Buy Plus™ membership with the benefit of free 2-day shipping. Other benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech