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Customer reviews

Rating 4.2 out of 5 stars with 40961 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 40,961 reviews
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP All in One computer. The sales assistant mentioned the The Buy Plus membership. I was very interested in the price match for 60 days. Especially since Black Friday was coming up. The price on my purchase went down another $50.00. I called Best Buy and was given the $50.00 credit to my credit card. No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than Amazon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Amazon benefits for a third of the price! I’m always hesitant about these types of memberships, but this one pays for itself after the first purchase and was a no brainer. My only regret is I wish I would have gotten it sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership has been well worth the expense. With the credits I received from my purchase of an item and the membership I was able to get a considerable discount on another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toaster oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, price was comparable, great brand and quality. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me a decent amount of money when i added it in buying my pc purchase. I got a credit about a week later that paid for a new keyboard for my new computer. The gentleman i dealt with at the store when getting this was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is good if you buy a lot from Best Buy, but my spending habits have shifted, and it's not making as much sense to keep my membership anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the beshhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i been using this for a month no problem i can return my stuff within 30 days thats dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a true value and the geek squad is so helpful and the employees at the Melbourne location are always knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of benefits and discounts. Worth it. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new LG OLED TV from Best Buy. The salesman was excellent. However, I don't feel that I was given enough infomation about the warranty or how to obtain help with questions about the TV set up or adjustments.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spoke with employee names Glenn and he was by far the best employee we've ever felt with!!!! 10/10 recommend asking for Glenn. We used him in the laptop area but he also works at Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    benefits are good. I had the membership before, so I renewed it again. Used it often and I think its worth it, plus it was discounted. which made my decision easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought this would be a waste but actually has come into play with some purchases quite nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast care and advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on the basic plan, and it gives me some advantages, like being able to return products I don’t really like within three months. I’m thinking about upgrading to the Premium plan. Best Buy has people who actually listen and try to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has been a great value so far. I’ve saved money through exclusive discounts and free shipping, and the extended return window makes shopping more flexible. It’s also convenient getting early access to deals, especially during big sales. Overall, it’s worth it if you shop at Best Buy regularly — the perks easily make up for the annual cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bill Greaves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very good. IT has a bright, clear picture with no distortion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old service was much bettet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was excellent for a change. Sale representive was knowledgeable like OLD days. Now you have people working area don't know anything about section they working. I think you put them in Geek squad to save money

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Carlos,

      Thanks for reaching out and providing your feedback. Trying to get answers to your product questions should be easy, so we can understand your disappointment. We would be happy to document your experience and assist. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Positive Review of Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have became a member of the Best Buy Plus program and it’s been already a year, and I wanted to share my positive experience with you. From the moment I signed up, I've been thoroughly impressed with the benefits and overall service provided by the membership. Firstly, the free shipping on all orders has been incredibly convenient. It's saved me both time and money, allowing me to shop for electronics and gadgets without worrying about additional shipping costs. Moreover, the exclusive member-only deals and discounts have been a pleasant surprise. I've been able to access special promotions and sales that I wouldn't have otherwise known about, which has helped me save even more on my purchases. Additionally, the extended return window has provided me with peace of mind when making purchases. Knowing that I have extra time to return or exchange items if needed has made me feel more confident about my buying decisions. Overall, I highly recommend the Best Buy Plus membership to anyone who frequently shops for electronics or gadgets. The benefits far outweigh the cost of membership, and the customer service provided has been exceptional. Thank you for offering such a valuable program, and please keep up the excellent work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get extended returns if you have membership

    I would recommend this to a friend