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Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 40,962 reviews
  • Rated 4 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the plan, get good benefits and perks! But I really got it for Pokémon card shopping online. Zero luck there! So haven’t really purchased much to really found out the good stuff lol auto checkout bots clear the stuff before you can even view the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a great value for me. I really enjoy the exclusive member pricing and early access to deals. The savings add up quickly, especially on big purchases. Customer service has also been very helpful whenever I needed support. Overall, it gives me peace of mind and is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly membership

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cash back on purchases lots of items to choose from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review or Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate explained the benefits well and I have found good use of the membership this far. My only criticism is that i earned $100 in reward after making a qualifying purchase and it took way too long for those to be ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's very good; I recommend it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good; I recommend it. The product quality is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have yet to get any sort of pokemon drops yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally only bought this for pokemon drops, and have yet to have one sent to me. I’ve had this almost a month now.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member, JonathanJ! Although these are sent at random, we understand where you are coming from. If you ever need any assistance, don't hesitate to reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    My Best Buy Plus Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had much opportunity to put this to use so don't really have a well founded opinion

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, thank you for taking the time to leave a review. While you haven't had much experience with your membership yet, we do hope you'll take advantage of the 60 day return policy, the membership exclusive pricing, and free shipping perks that come with your membership. If you are ever in need of the full details of your membership, please visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. It gives you exclusive deals and also gives you a chance to price match your item within 60 days. Definitely a great membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! The Best Buy Plus membership gives really great discounts. I saved a lot on electronics and gadgets — definitely a valuable and cost-effective membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this case! She loves that she can see the color of her phone ( it’s green her favorite color). I love how sturdy it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with my membership experience. The services provided are top-notch, and the staff is always friendly, professional, and attentive. I appreciate the value I receive and the sense of community that comes with being a member. The facilities/resources are well-maintained and accessible, making it easy and enjoyable to participate. Overall, I highly recommend this membership to anyone looking for quality, convenience, and a supportive environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has stepped up in a big way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus Membership has proven to be better than any other retailer “club” and decisively so: the best. Specifically, I am not one to return items, and on the rare occasion that I do, the window to return will have closed. This is especially important in electronics, where two weeks can be too short of a period to gauge the quality of your purchase. With that in mind, and considering the cost of electronics, the membership’s accompanying 60 day return policy, limitations few and far between, has given the peace of mind that is so needed in this day and age. And I stress the peace of mind because the return process is seamless, no hassle, and most importantly, friendly. I actually feel like this is a membership rather than some artificial facsimile to further profit margins. Perhaps I am shortsighted, but so far I feel confident about joining and regardless about whether I am indeed myopic, the membership has paid for itself already via purchases that didn’t quite fit my needs but were outside the scope of the non-membership return policy. I am considering upgrading to the next level of membership when the time comes. Great job Best Buy, I am grateful for your endeavors in improving the consumer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership, but I haven’t received noth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what you’re talking about. All I bought was a PC and I love it. What else do you want? I just love it. I didn’t get no sale. I didn’t get anything. I paid it off quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't find an advantage for us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I purchased they would transfer my phone for me. Things didn't transfer, messages did not at all, etc. I now have two "phones" neither of which work like the one I had on my last phone. It's a mess. I changed from a Moto G to a Razor. Very disappointed with this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. It included delivery or setup on my fridge, maybe both but the kitchen of membership was worth it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EVEN BETTER BUY AT BESTBUY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this membership was one of the best things I possibly could have done. I get unlimited Geek Squad access. And when I forget to turn in my return because they only give you 15 days. I get an extra 45 days because of this membership exclamation point My best buy plus membership is great value, Great experience and great customer service! That's an even better buy from best buy plus ;)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the membership and the friendliness of the staff - however instead of a gift card that cannot go towards my current purchase - I would have loved something better from being put out without a dishwasher due to shipping and miscommunication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift cards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been wonderful purchase been saving a lot and would do It again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus: Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, my Best Buy Plus membership paid for itself. I bought a laptop for about $1,600, and because of the membership I was able to price-match it for $500 less. One of the biggest perks is the 60-day price-match window instead of the standard 15 days. Just with that one price match, the membership more than covered its cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership card it gives me freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership care it gives me the freedom to buy what I need. I don't know a lot about computers. When I need help they are always there. In the past I bought a T.V. cellphone, Radio and, iPad. Recently I bought two phone chargers. Thanks best buy.

    I would recommend this to a friend