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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 40,966 reviews
  • Rated 4 out of 5 stars

    Most useful for frequent shoppers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership would be most useful if you’re buying items very frequently. I bought it during the Black Friday sales to reduce the price of a MacBook Air that I had been eyeing for some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the services you are able to receive with having the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return window alone makes this completely worth it. Also, with the plus member discounts, it essentially pays for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was helpful for my recent purchase at our local Best Buy store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Evaluate the program before purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not find a lot of discounts that applied to me or what i wanted. If the program did not pay for itself with the initial purchase it would have been a waste of money. I got more out of the rewards program. I didn't need any if the extra return time or anything else.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing and explaining all the equipment we purchased. Jesus and Giovanni were very professional and knew what they were doing. Great Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    support is good Tech are on time with good results in the visits..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the Switch 2 launch, since they give you $20 for every $150 you spend on Nintendo products. Looking forward to the Switch 2 launch, hopefully i can snag one without too much difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this subscription it’s nice to get access to services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s diffidently worth the few extra dollars to know that my new products are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping many a year at Best Buy, I can say I have never had an experience that wasn’t upscale. Their product, their service as well as their variety along with open box! I live a bit far now but use the internet when I can’t make the drive. Best Buy…Best place for all electronics, TV, computer and accessories. And now with membership I get even more discounted benefits. Thank you for great service! A forever customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that the associates Staina recommended it to me. The advantage was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership Plus is pretty solid! You get free shipping, exclusive deals, and extended returns, which is great if you buy tech often. It’s a bit expensive, but if you shop there a lot, it can save you money in the long run!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seems like it only works for apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i tried using my membership for my broken phone they told me it only replace apple phones so i cancelled my $300 a year membership then afterwards was told i could have gotten a replacement phone in the mail but it was too late since i already cancelled my membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Only benefit if you are frequently buyer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It benefits for those that frequently buy things at Best Buy. The two days shipping free, and 60 days price protection on most items that would benefited subscribers. For me, I only make occasional purchases so it will not benefit me for subscribing the Best Buy Plus.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Daniel! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership also includes exclusive member prices on thousands of items, and exclusive access to sales, events and products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. We would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A Membership That Pays for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this membership has been a winner. I have already saved the cost of the membership in the last two months. Additionally, I now have the extended return window for my purchases. I have also taken advantage of special member pricing on a couple of items that I needed, so overall it's been a good deal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this. Helped me save a lot on items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started this. It was in discount, so will see if it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stuff I brought. It was very useful to my family in Jamaica

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendable for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has the value to keep and go on with for long term

    I would recommend this to a friend