Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40893 reviews
(40,893 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Free 2 Day Shipping is Clutch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the free 2 day shipping option. I don’t shop as often these days but when I need something fast it’s been really helpful!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Best Buy membership for a while now, and overall, it’s been a great experience. There are three tiers to choose from: My Best Buy, My Best Buy Plus, and My Best Buy Total. My Best Buy is free and offers basic benefits like free standard shipping with no minimum purchase and the ability to track past purchases. It’s a good starting point if you shop at Best Buy occasionally. My Best Buy Plus costs $49.99 per year and adds perks like free two-day shipping and access to exclusive deals and sales. One of the standout features is the extended return window of 60 days for most products, which is a significant upgrade from the standard 15 days1. In summary, if you shop at Best Buy regularly and value extended return windows, exclusive deals, and tech support, the Plus or Total memberships could be worth the investment. For occasional shoppers, the free My Best Buy membership still offers useful perks without any cost.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Extremely useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I reaped the rewards immediately. It helped me save on set up and delivery. Well worth it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Member Plus Card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome surprise! I recieved a Pokémon collection card invite 4 days ago i then signed up and they already shiped my purchase FEDEX will arrive Tuesday. No waiting in line Great, great grea!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extended return policy(especially useful if you're giving gifts), the exclusive deals, and the protection plans. Membership is definitely worth it, and usually pays for itself within a few trips.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
My thoughts on the membership -DanielC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this membership for the money back it offers from making a big purchase. The membership is good but I don't like that I have to pay tax separately and I don't like that I have to purchase something that is over the cost of the money back I have from the membership. What I mean by this is, I had $75 back from making a big purchase so I intended to use part of that on a ps5 game. Upon taking the $20 game to the register, I was told that I had to purchase something at least $25 because the $75 was split into 3 segments of $25 each so once I did that, I still had to pay tax separately. But overall despite that experience, I think the membership is a good idea if the customer is planning on going back continuously. My last opinion on the store is, a lot of the items are the exact same on Amazon but cheaper. This doesn't really have anything to do with the membership but it is prop important for y'all to know.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! In addition to savings from member pricing, as a My Best Buy Total™ member you also receive 24/7/365 support, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 5 out of 5 stars
Probably the Best Membership Perks I Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has come in handy so many times. I work in the field of tech, and sometimes a computer or piece of hardware can show true issues after a couple weeks. With Best Buys’ service, you can schedule a consult for a diagnostic. They also give you up to 60 days to see if the product is the right one for you. It’s worth the one time charge each year!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always been a reliable place for me to shop for electronics. I like being able to see items in-store and still have the convenience of online ordering. Returns are easy, and the overall experience feels smooth and trustworthy. The membership perks look helpful, especially for frequent tech purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy management was more than accommodating with respect to my purchase of a sound bar system. I would frame it in the context of a classic model for public relations and customer loyalty. Kudos to the store manager and his assistants in the customer service department.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Finefone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine is gud, lo sigo usando son problema , lo recuerdo
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Lots of deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve really enjoyed getting to see what is offered at your store without having to leave and check the deals daily.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always good to have if something goes wrong best buy is a good place to shop
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps me updated on all the deals and as well as special promos for members!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sales person great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in looking at tv's on memorial day. Was able to get a better tv than we planned for on sale, thanks to the sales person. 77" LG G5 oled great to far.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is worth the money, you get price match for 60 days after purchase. I spent 2k on my of setup new. Since then Ive got back 300 dollars because those items have gone on sale.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I oive it gets me exclusive offers and also get cash back I don’t know why anyone wouldn’t do this for the price.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Value — Best Buy Membership Pays for Itself! I’ve been a Best Buy member for a while now, and I can confidently say it’s been one of the best memberships I’ve signed up for. The savings on purchases, exclusive member deals, and special discounts have easily covered the cost of the membership. One of the biggest perks for me is the free shipping and faster delivery, which makes online shopping so much smoother. The extended return window is also a huge advantage — it gives extra peace of mind, especially when buying tech or gifts. The member-only promotions and early access to sales have helped me score some amazing deals that I wouldn’t have gotten otherwise. On top of that, the tech support benefits and protection plan discounts are really helpful, especially for bigger purchases like laptops, TVs, or appliances. Overall, the Best Buy membership is 100% worth it if you shop there regularly. It’s saved me money, time, and stress — highly recommend it to anyone looking to get the most out of their tech and appliance shopping!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
HP Refillable Printer 5100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and works fantastic. I love it. It is very nice and I can even print items from my cell phone which is great.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value membership with real benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the My Best Buy Plus membership and it has been well worth it. It gives access to exclusive deals that are not available to regular customers, along with more flexible return and exchange options. I was also able to make several small purchases using reward points earned from promotional items, which was a nice bonus. The membership itself is very affordable and provides a lot of convenient and flexible benefits. I absolutely recommend this subscription.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Membership!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great value. Free shipping and heads up on member only drops have saved me money!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friend
