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Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 40,962 reviews
  • Rated 5 out of 5 stars

    Membership has value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has served me well in savings on my purchases. It is well worth the fee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would be canceling my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day i decided to become a bestbuy plus member is when i experienced the worst treatment from bestbuy delivery team. I bought a washer and dryer and the delivery date they told me was fine but i realized i and my spouse wont be home until later that day. They usually say 7am to 7pm is the time for delivery. So i called 2 days prior to let bestbuy know that we would be home by 2pm and they said they would put in the request. On the day of delivery the driver called me around 12 and i explained rhat i already called best buy that my spouse should be home by 2. He said they could squeeze me in. But his supervisor called back and was angry she said she cant honor the request i kept explaining to her but she became rude and yelling at me, i even called the bestbuy corporate office and put her on a 3 way call. It was horrible. I told her I dont even understand how she works in a field like this. ExTREMELY RUDE. She told me to cancel my order. I told her i only buy my electronics and things in that nature from bestbuy. i went off on her because requesting I cancel the order to go buy from somewhere is ridiculous and you are working for bestbuy. I have made up my mind to cancel my membership, its not worth it. I am customer not her child.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, Faith! We can definitely understand the desire for support when it comes to an appliance delivery, especially as a My Best Buy Plus™ member. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I value my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items in store go on sale all the time. With my membership, I am able to monitor the products I buy and get refunded the difference if they go on sale for months after. I am very happy to have a membership as I am able to follow up with the best deals and get items I truly want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great. They give members pricing and deals haven't had a problem yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of customer service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is what keeps me coming back; that's why I don't buy from online vendors. Best Buy is my "go to" source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get the Plus membership from Best Buy, you get some of the best deals exclusive offers before anybody else dies, especially before the holidays to help out with gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We absolutely love our membership !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers great value . Free 2-day shipping , Extended 60-day returns , Exclusive sales events and deals & access to Geeksquad support for my tech needs !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it quite often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps with basic things like repairs and service gives you extra time to return things its a decent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Plus membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the benefits of my Plus membership including enhanced return policies that make purchasing items less stressful since I know I can return them if they are not like what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad for this membership because it will protect my nephews Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! The team was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind by having the knowledge that I have support to go to when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to get updates on sale items. It helps me now especially with Christmas on the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used it and was happy that I’m a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator broke down within three weeks of delivery. I used my membership and received a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy member ship offers great benefits and exclusive discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options to look into if you are a loyalty consumer. Pair it with BB credit card with option of paying it over months. And getting the support coverage is also great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to take advantage of the membership yet

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Joed! We appreciate you sharing your experience with your My Best Buy Plus™ member. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For further assistance with your experience, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Gift for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the monthly subscription. Paid for itself with one purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership in Best Buy Plus can add value to your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They offer high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With their membership services, I can benefit from special discounts and great deals. They offer high quality service with long refund periods and guarantees.

    I would recommend this to a friend