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Customer reviews

Rating 4.2 out of 5 stars with 40959 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 40,959 reviews
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money on a big ticket item. Enough to buy the membership and still save money and get it for the rest of the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made in a long time, I became eligible for Member Exclusive Discounts at the Plus Level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our experience in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciate all of your support staff. They really do go above and beyond to help us. I hope that you pay them well so that they stay around. Thank you ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you purchase regularly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to earn more points and larger discounts for members. I had to cancel because in this stage of life we aren’t able to buy on a consistent basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I just love your stories specially in manhattan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14 Street store I just love you have larger amount of things to choose from & the help there are very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy Plus membership member is a real value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offer so many benefits and offer savings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used it once for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the service once since starting about one year ago. So can not really give an opinion on the services offered. I do know that the items they give as part of the membership deal are not great deals. Most of them are the daily deals they give with no membership involved at some point. I haves saved zero dollars with this program and the early access to certain items or stores are not around me so I will not be signing back up when this expires. Use to enjoy Best Buy deals and going to the store but things have changed with the organization.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase there plus membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a half of star if possible. I am very disappointed in this membership, I would tell people to not waste their money. This membership as done nothing for me snd it’s just a marketing deal to get 55 dollars out of you annually. I will not be renewing my membership until Best Buy gets there act together. My Final draw was the release of the new nvidia graphics cards. Best Buy plus membership are advertised as giving you first priority on newly released products which was a lie. I had the 5090 & 5080 both saved and selected notify me the day Best Buy added it to there online store before the pictures of the product were even available. Was online before 6:00am on Jan 30,2025 to hopefully be able to purchase one of these GPU. Besides the website having there issues Best Buy allowed BOTS to buy up every bit of stock in there inventory. Over 24hrs later I still have not received an email about there release nor got any kind of Exclusive access like you guys claimed to give when I signed up. So at this point Best Buy is falsely advertising there Best Buy plus memberships! I spend a good amount of money at Best Buy locations and Best Buy online. This has definitely put a bad taste in my mouth and definitely gonna take my business elsewhere unless best buy can get there act together and rectify the issues and concerns from there customers.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good deal when adding on to another purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was basically free for me due to a deal when purchasing my tablet. It provides some nice perks, and I think it will be easy to get the value I need out of it after my deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look forward to more savings on future purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dollar savings on purchases within the first month of joining already have exceeded cost of membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAVIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helped to receive discounts on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from their employees. They went above and beyond to help me find the perfect item. I was very impressed with the quality of the product I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Junkie, And Football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest thing to do when your a tech junkie, and the perks Sunday Game Ticket for a huge discount you cant go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the rewards you get when purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new member, we have purchased a couple of things and used the points earned after buying a new iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S90D OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service team was excellent very knowledgeable on the product and very easy to work with. Which made my experience that day so much better. Always preferred Best Buy because of their strong tech support and Brand recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea ever made. I feel at home. The perks that come with the membership are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to get deals on items after you purchased them is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps Me informed of Specials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been my go-to place for appliances and electronics. I recently moved to my new home and furnished it, so I don't need too many more toys now. But I do enjoy my membership because it lets me know of special bargains. I saw a couple things I thought I could do without but now will end up buying more at my local store. Great advertising, great membership benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gift that keeps on giving….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits for the price. Definitely recommended!!

    I would recommend this to a friend