Customer Ratings & Reviews

The associate who helped me buy my laptop was amazing and did a really good job at helping me make my selection. He was very informative. Thank you !

There Are Significant Perks When You Become a Best Buy Member And In My Case - A Plus Member. I Began Seeing Special Offers Pertaining To Product Discounts Let Alone An Extended Warranty Window If I Chose To. Highly Recommend 10/10 !!!

Fast shipping and great deals on tech products. Recommend it.

The membership put me at ease and gives me assurance that I will have the necessary service when needed

The Best Buy Plus membership is a must if planning to purchase any kind of electronic. The extended return policy alone makes it a good buy, but BB also has specisl membership price on some items, plus many other perks.

Membership is worth it! Customer service…customer service representatives are never on the same page! Sometimes very frustrating.

Nice to have exclusive discounts for loyal shoppers, but I can't help but feel a lot of these discounts existed in some shape or form before. Free shipping used to be given to customers that spent a certain amount per year. Now you have to pay for that. A lot of the exclusive discounts don't apply to what I need. Also not happy about the move away from physical movie sales. I love having digital copies, but nothing beats the picture and sound quality for a 4K bluray of a big budget movie. Please don't end physical movie sales.

The membership finance arrangment is friendly and cost effectively. The staff is dedicated and knowledgeable to provide quality service to customers. The store features quality products and a conducive environment for shopping to all customers.

Highly recommended Best Buy credit card for all your purchases

Great value and peace of mind with price matching and customer service.

The sales person that handled my iPad was great. Excellent from start to finish. The sales person that handled my TV on the other hand was less than excellent. Much less. He wheeled my 65 inch TV out to the curb and said there you go… i’m 77 years old so I had to go back in and ask for someone to help me put it in my vehicle and he seemed like he was OK to help but reluctantly. Again the guy that did my iPad was great.

Initially the service at the Geek Squad level was below average but the upper management came thru to show value in the membership

This is a no brainer. It saved us $100 on a new tablet. So it paid for itself while giving us an extra $50 discount, and increasing our return window on products. Go buy something that it helps discount, and it will pay for itself. Worth it for anyone who buys at least one or two electronic items or video games per year.

While a member of MY BEST BUY PLUS I purchased a new washer and dryer. 45 days after the purchase the dryer it quit working. Standard response by Best Buy was to refer me to Geek Squad for repair, but due to my membership Which allows for a no questions asked return or replacement I am receiving a new dryer! Good job Best Buy....

For the low cost of the membership, I’ve felt there has been great value, between the free two day shipping, exclusive member pricing and the 60 day return window.

Nice to have, just wish it was a little more affordable.

It’s a pretty good value. Not as many values that I thought there would be. Discount not as good as I thought they would be.

I've had it for a year, and yes it gave me a nice discount when purchasing a PS5 but that was it. Every single deal best-buy offered me after that with 5min of online research you could find a similar or better deal. The 60 days of return is nice but really never used it.

I was able to get the discount whenever the price was lowered

The membership is a safety nest total protection on your merchandise and guaranteed satisfied customer service that cares about their customers