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Customer reviews

Rating 4.2 out of 5 stars with 40935 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 40,935 reviews
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. We really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership offers extra peace of mind with the extra time for returns to 60 days. Sometimes when you buy a product you are not sure if it will be the right one for more than just a 30-day period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great valve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rewards help you get things you need or want. Nice & convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already earning rewards !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased membership and look forward to take advantage during the holidays ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having our Best Buy membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using our membership which seems to have such great perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you want installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when we wanted installation for the two TVs we bought for Black Friday sales. The services were discounted with this membership, and the service was great, prompt, and quality. The communication was also excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savingsss!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good value for your buck!! Recommend getting it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than my first purchase, I haven't found a benefit. Maybe I just don't buy enough. The first one made it worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it paid for itself when I made my purchase and extended the amount of time I had to return some things which really helped me out at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional. I would recommend my friends to buy from best buy stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership an use it any chance I get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great & I enjoyed my purchase from Best Buy:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the membership because it gives me a. Chance to extend my product warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Honest Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I haven't taken full advantage of the membership benefits so I can't give a good review. The only thing I've done was to return an item and it was a worry free experience. Ultimately, this means that I likely won't renew the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Bad experience with a LG refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a large purchase including a brand new LG refrigerator. In short the refrigerator is catastrophically defective and does not work. My two options are fixing it where I was told the Best Buy can only come out to do a diagnostic and would have to come back at a later date to resolve the issue. Meanwhile I have no working refrigerator for my family. The second option is replacing the refrigerator however Best Buy could not deliver the item inside my house so I had to have contractors figure it out. So Best Buy is not equipped to havie the old one removed and a new one installed without me paying for contractors to assist. I also ended up calling LG the manufacturer myself to see an appointment. Terrible experience!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good program if you make regular purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a rewarding membership opportunity. I have gained a number of rewards. As a result, I have gotten some of my electronic needs without cost. This is a membership that continues to give and one that I will continue to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real upgrade. I went to go show my receipt for a laptop that went down in price recently and they gave me back the money of the price change

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I more than paid for the membership with the savings on the first two purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its going well. But i dont know all the perks honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    potential benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard a lot of good stuff and now waiting for to redeem it. Manager was nice who explained well

    I would recommend this to a friend