Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 40,919 reviews
  • Rated 5 out of 5 stars

    The membership is convenient & worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been a convenience for my purchases. From the longer return window to the exclusive member deals, the membership has made my customer experience more pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm enjoying being a member because

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked so much the cost of benefit of being a membership because I receive the promotions first before releasing to the other consumers of Best Buy and the promotion! And when I see how much I've bought before and I could have saved! But now I don't have this problem when I want something, the first site I consult is best buy and my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the best deals and price matches at any point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this more than I thought I would

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like adding more memberships since I already have way too many but the discounted prices and overall value for this makes it well worth it for me since I already like to so at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy has good customer service for it's members. I love the longer return window and the peace of mind that I can thoroughly check my product and still be able to return it. The membership exclusive prices are also something that make it worth it. If you buy from BestBuy a lot definitely worth considering.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership in order to get a discount on a new Macbook Pro. I also appreciate the extended return period. What's disappointing is that there appears to be very few other discounts available with the membership. I would be inclined to make more purchases is so. Otherwise the 60 day return window is a plus.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, siriuset! Thank you for taking the time to leave a review regarding your My Best Buy Plus™ membership. We want you to be confident with your purchase and be able to see the value in your membership. There are some wonderful benefits with this, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, please reach out. We welcome the opportunity to chat with you on any of the following social media platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Menbresia from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good menbresia is very good, I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trusting that this will be a valuable purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to know I had extra time with my new Nikon p950 to determine if it was right for me. It gave me 30 days with the camera instead of 14 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a total diagnosis.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good savings on one project but needs to apply to all. Purchasas, especially the if the additional work was not diagnosed in the beginning on the same installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it ! It’s my first time with any store membership and Best Buy is the one to go for ! It’s is very easy to apply and very quick !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership totally worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive staff who has clear knowledge on the products they sell.The membership is extremely useful on exclusive deals. There are reviews about Best Buy not being supportive, being a customer for over 10 years since I moved to the US, I have never had any issues and best customer service every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer, easy to use. For people who enjoy working stationery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great option, and it covers most of the products we buy! Recomended ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended return window and price matching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the extend return window/price match period. My only real issue is seeing increased frequency for exclusive discounts and exclusive drops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't inderstand the Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the service but have yet to understand what I paid for. No one has contacted me from Best Buy to explain what I recieved.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Dave! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, you can visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for assistance. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get. This.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has more than paid for itself. If you buy anything from Best Buy, you’re doing yourself a disservice if you don’t have this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad it was in stock and the folk there are the best and friendliest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but am looking forward to using my privileges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misled on Cloud Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was misled on my purchase. I was told I would receive 2 tb of cloud storage with my computer purchase. I received the cloud storage on Microsoft storage, not Apple cloud storage. Very deceiving tactic.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus provides many benefits within Best Buy on your purchases. My Best Buy Plus doesn't include any online data storage options. You can check out the benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or reach out to us on any of our Social Media Profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech