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Customer reviews

Rating 4.2 out of 5 stars with 40917 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 40,917 reviews
  • Rated 5 out of 5 stars

    Loyal customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is excellent a great value, the protection plan is a worry free piece of mind deal,and if you choose the geek squad plan no matter what you buy it's covered under warranty Thanks so much Best Buy totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tesla Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tesla Charger Charges quickly, works every time, and has a sleek design. Makes owning a Tesla even better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never done a membership like this, but they had a promo..kind of sneaky but still a promo. We had issues with our laptop purchase and they immediately swapped it out for us. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful and helpful for purchasing products. If I had known it would be this useful, I would have signed up earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have for Tech Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership is a must-have for tech enthusiasts. With perks like unlimited Geek Squad support, exclusive pricing, and free shipping on all orders, it's worth every penny. Plus, the hassle-free return policy ensures peace of mind with every purchase. Join today and elevate your shopping experience at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer I wanted, not settled for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally sign up for these types of promotions, but the benefits, presentation and friendliness of my rep convinced me. The program has put some household appliances I wanted, but thought were beyond my budget, in my home now. It's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! Everyone should acquire this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought The Frame TV from Best Buy. It arrived cracked. BB sent a new one (in great condition) and came and picked up the damaged one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy this - so I can return a defective item beyond the standard return policy. BB should give ever customer the enhance return policy and stand behind the product they sell. You have to buy a lot of items from BB for this to be of any value.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Guy. Thanks for reaching out. Customers who are past the return policy and do not have Best Buy Protection or Geek Sqaud Protection should go to the manufacturer for their options. However, having a membership that affords a 60 day return policy really helps when items have defects. You will also enjoy free shipping, free Best Buy Protection on items purchased during the membership, discounts on services and repairs, as well as access to special membership pricing. In order to view all the details of your membership benefits, please visit https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Buy plus membership when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright I purchased laptop that gives me $50 off when I get $50 membership. So no brainer. Purchase this membership when you need it. Be careful not to forget to end membership if you don't need

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value before and after the changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cheaper tiers that give me the options I wanted from it. The $50 a year is great for the deals that happen all year long. I had the highest one, but didn’t really use the geek squad package. Ideal to get this when you’re moving into a new place and buying new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS THE BEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy membership has been an excellent experience. Best Buy is my personal preference for all of my technology and appliance needs. Geek Squad is always knowledgeable and helpful when it comes to questions and concerns. 1,000,000 stars!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for itslef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love best buy! Membership is worth every cent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join the cool kids club

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to feel covered with their generous return policy and many other perks. Join today to start your coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old man with electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if I wanted it, but so glad i did. Been to Geek Squad a couple of times for various items. Haven't had any issues. Service is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can purchase an item and have extended return policy on all purchases. Definitely recommend plus to anyone its a great value. Also get 50 bucks off certain items in store which is great.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for your feedback and we are glad to hear you are enjoying your membership. Extended return periods are one of the many perks you receive as a My Best Buy Plus member. Please stay up to date with the latest updates and benefits at https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Qualkity Place to Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality items esentially on-stock; sales techs were very knowledgeable, and; delivery was on-time and very professionally handled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It already helped me with price matching, so I saved money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth it? For me, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me hundreds of dollars in a short period of time. The promos and deals come up quick but I know about them. It’s a good investment if you’re into IT stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for all my products purchased. Very happy!

    I would recommend this to a friend