Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40912 reviews
(40,912 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New to getting membership but love the perks available
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership to get a price match. Then when I needed help with a refund for software, I believe the only way I got it done was because of the membership.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great opportunity to have discounts and a more personal experience when purchasing whatever you need
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Invaluable for Drops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been invaluable for the Drops function alone! I recommend it for anyone who shops at Best Buy regularly. I suspect they will continue adding benefit too.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
BB Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you are a high shopper at BB than this is for you, I basically got as a trial yet don't think it worked for me overall.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 5 out of 5 stars
Best Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing you can do for yourself is get you a membership. Excellent customer service and very helpful every time I have an issue! Best purchase ever!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I got my new tv for my husband for Christmas
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus is a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend the Best Buy Plus with all purchases. Protection and customer service are a big thing when you spend those hard earned dollars at Best Buy
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Misleaded by bestbuy agent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent said if I didnt like membership i would be able to get a full refund without any issue, turns out that wasnt the case. I was only allowed a partial refund, since they discount whatever savings you save while a member. I could have gotten the same savings if i priced match my item to target or amazon. Which was originally what i was doing before the agent duped me into the membership in the first place. I don’t recommend the membership youre better off price matching or just buying from amazon for the two day shipping. Long story short dont trust best buy or any of their agents. They gave me the run around saying they couldnt do anything because it was all automated. As if they couldnt just have credited my Bestbuy account.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Alex! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it ... get lots of rewards back and sometimes much cheaper prices than any other site.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think 50$ is worth it in my opinion and it should be lower
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey GiovannyD, we totally understand that spending $50 on a membership can feel like a lot, especially if you’re not sure what you’re getting out of it. With My Best Buy. Members can get things like exclusive discounts, special access to deals, product protection options. If you haven’t had a chance to look through everything that’s included, you can check out the full breakdown here: https://www.bestbuy.com/memberships. It’s a quick way to see if the perks line up with what you need. If you ever have questions about how the membership works, what’s covered, or even how it compares to our other services, we’re always happy answer any questions you may have.
When you get a minute, reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) so we can answer any of your concerns. Just mention that it’s in response to your My Best Buy review so the team knows exactly what you’re referring to. We’re here to help make sure you’re getting the most out of your experience.
Rated 5 out of 5 stars
Best Buy has been very good to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Max and Charlie were excellent. Friendly, knowledgeable and very helpful with explaining everything.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Broken speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went in for a repair n the staff helped us out n it turned out we didn’t need it The staff was wonderful n informative n helpful Thank you
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Auto renewal is a con
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel any service/membership that requires auto-renewal is shaky at best. Auto renewal is a rip off gimmick. If the service/membership is beneficial to a customer…they will choose to renew. BB should be above such shaky gimmicks
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, MichaelC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand wanting the ability to decide whether to renew your membership or not. Please note that if your membership lapses or is not renewed, all associated Best Buy Protection Plans are cancelled as well. The plan is auto-renewed to ensure that your benefits are not interrupted. Please note that you are able to cancel the membership at any time on your own. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use it as much as possible!! Love, love, love it!!!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the subscription thing. Makes it more flexible to return and test out stuff you want to buy
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the membership long enough to know, except that it is supposed to have a lot of perks.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our membership. We have saved so much money in this.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek was the best. He was here for hours helping us and explaining everything exactly to the tee. I will never hesitate a second to call again if I have a question or problem that I can’t solve . The best. Thank you.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Membership I have! Just for the for the 60 Day’s returns on the Washer and Dryer alone!
This review is from Yearly Membership
I would recommend this to a friend
