Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 40,901 reviews
  • Rated 5 out of 5 stars

    Great tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture speakers are also great easy to set up though the legs were a pain to line up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the membership, you only get 30 days to return the item, but with the membership, I was able to return an item after my 30 days. It was nice. Also, there a great deals with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership and the ease of protection buying electronics when issues arise it can handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership has been helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues for returns. I can find store staff when I need some help. Wide selection of products and open box purchases available with full warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful over the phone and it pays for itself if/when you need repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me be able to exchange something since it had been longer that the 14 days. With the membership you get 2 months to be able to return or exchange items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free 2-day shipping with no minimum purchase Exclusive member-only prices on thousands of items Exclusive access to sales, events, and high-demand products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals & savings are legit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was making a purchase and decided to get the subscription after an offer for a discount on the item with the subscription basically made the annual fee free. I was skeptical but if you are a frequent best buy shopper, some of the deals are actually incredible and well worth it. So far i have no complaints, i would recommen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership has been very beneficial With savings and having extra attention from the Geek Squad. We’ve bought several items and will continue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save with the plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives the best discount loving it also helps you reduce the price even if is not a lot but it helps a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Few perks but not worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there were definitely a few nice perks to having a membership. Overall I did not think it was enough to renew

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for products and gadgets. Love the support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celebration..Come On

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far having the membership has just been wonderful. One of many highlighs and I think we all will agree is the massive savings on items. Also the early notifications of sales, special events. Well worth it all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only good for the return policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think the $50 value membership is worth it for most people. The only real benefit is the 60 day return policy which should already be mandatory for all big electronic purchases.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Angela! In addition to an extended 60-day return window on most products, your My Best Buy Plus™ membership also includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Wonderful staff made me want a membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When returning an item I had an amazing customer experience with the staff who assisted me and I just had to have the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man electric play ground

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best electronic TV and entertainment system Every thing under one roof Geek squad is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have this membership service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member for a little over a year now, this membership is wonderful! I’ve used it for help from the Geek Squad. Thank you all for this service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it on the weekend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my only be used yet and it seems like it's doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best to buy from

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy is the best the service any body you deal with they are friendly the most to store I use Dearborn and westland am happy with my 85” Samsung my ps5 my all electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and i would definitely buy again and continue using

    I would recommend this to a friend